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Reviews (344)
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All reviewskazan cathedralno elevatorflights of stairscharacterful hotelbreakfast roomsmall signthird floorcarry your luggageexcellent locationsmall balconywalking distancefelt like homehistorical buildingnevsky prospecthard boiled eggsapartment buildinggeorgian restaurant
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Reviewed 15 July 2017 via mobile

The staff were amazing and very helpful. The location was fantastic - walking distance to the hermitage museum, the hydrofoils, great restaurants, etc. There is no elevator, only stairs - which we discovered is common in many Russian hotels. The entrance of the hotel is up about 2 flights of stairs. The hotel was decorated with neat art. The room was large and was a cute, older style. It wasn't super fancy, but it met our needs. We could hear traffic outside, but that's what happens when one stays downtown, near the sites. The breakfast had cereal, hard boiled eggs, porridge, hot dogs, cooked vegetables, pastries, yogurt, coffee and tea. My husband enjoyed it. I can't eat dairy, so I walked a block down the street to Starbucks and was able to get vegan breakfast and lattes. Overall, a great stay!

Stayed: July 2017, travelled as a couple
Thank SamaraO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachmaninov_Hotel, Администратор at Rachmaninov Art-Hotel, responded to this reviewResponded 17 July 2017

Dear SamaraO!

We are very sorry that you are faced with the problem of luggage lift. Our staff is ready to help with luggage upon check-in for pre-booked.

We thank you for what you appreciated our hotel on many criteria and were satisfied with our staff and the quality of the breakfast! Let me also bring you our most sincere apologies for the inconvenience and hope that you will choose our hotel again and will not be disappointed!

Sincerely yours,
Team Art-hotel "Rachmaninov"

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2017

What we liked:
Absolutely great staff, probably the best we ever encountered during or trips - friendly, efficient and professional
Best location possible to explore the city
Parking in the courtyard
Rooms with A/C are available
Good breakfast

What we didn't like:
Third floor without elevator
Help with luggage is not available on weekends
Rooms are rather small and dark
Shower is very small even for a slim person
Price was a bit too high for the class of the hotel and quality of the room

Room Tip: Ask for the room with A/C even when the weather s cool. It can still get stuffy.
  • Stayed: June 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Yury_tx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachmaninov_Hotel, Администратор at Rachmaninov Art-Hotel, responded to this reviewResponded 12 July 2017

Dear Yury!
We are very greatful for such warm words!
All the staff says thank you and we are looking forward to having you as a guest again!

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Reviewed 15 June 2017

Art hotel Rachmaninov is a 3-star mini hotel in the historic centre of St Petersburg just behind the Kazan Cathedral and few steps from the Nevsky Prospect – the main street in St Petersburg. Main interest points: Hermitage, Russian Museum, Faberge Museum, Canal and City tours, shopping centres and restaurants - are just in walking distance.
The hotel itself has all basic amenities. Having experience with different hotels over the world incl. 5 stars – I would certainly recommend this hotel, because of its unique character. True, the rooms are tiny, you might have to jump over the bed to get your suitcase, but all this is compensated by excellent location, fair pricing and extraordinary common rooms. The breakfast room - with small balcony and the view to the Kazan Cathedral, piano, authentic furniture and oil paintings - is exquisite. The breakfast was ok too and they served decent coffee (espresso, cappuccino, Americano) on request.
In the corridors there was an exhibition of original modern art and installations and paintings on the doors which gave a wonderful feeling (especially compared to some cheap reproductions hanged on the walls of 5 star hotels).
There are some large rooms also but unfortunately these were all booked. It seemed that this hotel is very popular and almost full-booked.

Room Tip: Try to get a larger room
  • Stayed: May 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Sakilla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachmaninov_Hotel, Администратор at Rachmaninov Art-Hotel, responded to this reviewResponded 12 July 2017

Dear Sakilla!
Yes, we are indeed very popular so the next time you plan to come and visit us, please make a reservation in advance so that we could give you the best room we have - Rachmaninov room, a huge beautiful room with a cabinet, its own balcony and amazing furniture from Nabokov's family. We are sure you will be impressed even more!

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Reviewed 9 June 2017

We have gotten the best room available (Rachmaninov room), wich was more of an apartment than a room. The upside is the friendly staff, the downside, and pay attention to this, it is located at the third floor of an old building, no lift, so if you have difficulties climbing stairs, forget it. Another thing they could improve is the front door, went I got there, I almost change my mind as it look decrepit, but inside is much better. Another tip, if this is your first time in the town, do not dare to try to tour it by yourself, I was lucky to be in a group of friends and with tour guides hired.There are so many fantastic things to be seen spread all over considerable distances that by yourself you will be lost and waist your time and money and end up not seeing most of things.

Room Tip: Choose Rachmaninov room
  • Stayed: May 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Rodbm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachmaninov_Hotel, Администратор at Rachmaninov Art-Hotel, responded to this reviewResponded 13 June 2017

Dear Rodbm, we are very pleased with your feedback and your opinion is very important for us because it will help us improve our service. Thank you for warm words and we will be happy to see you again at our hotel. Best wishes, Yana.

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Reviewed 6 June 2017

this is a lovely cosy hotel that is very close to where you need to be......rooms are quirky and their lounge is nice....the receptionists are all nice with some speaking better english than others.....many restaurants and bars within walking distance....it is up a couple of flights of stairs and there is no elevator....metro within 5 min walk.....

  • Stayed: June 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Mathew M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachmaninov_Hotel, Администратор at Rachmaninov Art-Hotel, responded to this reviewResponded 13 June 2017

Dear Matew, thank you for your review. It was really pleasant to hear such warms words from you and we will be happy to see you again. Best wishes, Yana.

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