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Reviews (516)
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All reviewsminute walkstreet car passmain boulevardbed was comfortableentertainment areagreat wifialarm clockreasonable sizerestaurants and shoppingnice hotelcorner roomfour nightsstreetcar stationday passjapanese standardsbathroom amenitiesspent one night
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Reviewed 17 June 2018

The location is good as it is close to the entertainment area, shopping, and a 15 minute walk from the bus station. The staff were friendly, but their English level is low for a hotel of this ranking. Only one English speaking TV station (BBS).

  • Stayed: June 2018, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank VivaHawaii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
宿泊課, お客様担当マネージャー at Oriental Hotel Hiroshima, responded to this reviewResponded 4 weeks ago

Thank you so much for your comments and we also appreciate your time to write the comments.
However, we are sorry that you feel unconfortable for our English level during stay.
We will certainly share your comments with staff and try to improve our English skill as well.

We look forward to your next visits.
Thank you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 May 2018

My husband and I stayed at the Oriental Hotel Hiroshima in January 2018.

The hotel is in a great location with the Peace Park, Museum and A-Dome a 15 minute walk away - you just need to turn right out of the hotel and follow the main road. There are lots of great bars, restaurants and shops in the streets nearby although you can't hear a thing from the rooms! The hotel is an 8 minute walk from the streetcar and the Sightseeing Loop Bus (free for JR Pass holders) is on the same road as the streetcar.

We booked to stay in a small double. The room itself was clean and larger than most of the other hotel rooms we had stayed in in Japan and had everything we needed. We had plenty enough room for our two backpacks. The bathroom was outdated and could do with an upgrade but as we only stayed for one night and were on a sightseeing holiday rather than a relaxing break, it wasn't really important to us. We slept well and really liked the pyjamas we were given.

The staff are friendly and helped with storing our bags (we had arrived early and spent the following morning looking around the city)

  • Stayed: January 2018, travelled as a couple
    • Value
    • Sleep Quality
    • Service
3  Thank GemmaLRF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
宿泊課, フロント オフィス マネージャー at Oriental Hotel Hiroshima, responded to this reviewResponded 4 weeks ago

Thank you so much for your positive feedback.
We are very pleased to hear that your stay with us was satisfactory and certainly share your comments with our workers.
Also,our pyjamas are seperately style and very fluffy,then lots of guests give us a good comment about it. We sell the pyjamas (other amenity goods, too) on our website,so please check them out if you're interested in them.

We look forward to welcoming you back to our hotel again in next visit.
Thank you.

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Reviewed 20 April 2018 via mobile

The Oriental Hotel is about 20 min by foot from Hiroshima Station. JR Pass Holders can use the Meipuru-pu Sightseeing Bus for free. The stop closest to the Oriental Hotel is Namiki Hondori on the Green Line. This worked out fine for us even with our luggage.

+ great Wifi
+ clean room
+ free smartphone to use
+ nice views (corner twin room 1917)
+ very friendly staff

- mattress and pillows are a little too firm
- multiple staines on carpet
- noise from the street at night
- windows can’t be opened
- room gets hot during the day

Stayed: April 2018, travelled as a couple
1  Thank Melanie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
宿泊課, お客様担当マネージャー at Oriental Hotel Hiroshima, responded to this reviewResponded 7 May 2018

First of all, Thank you so much for your polite comments.
The positive comments, Thank you so much for your praiseworthy comments, will share them with staffs.
The negative comments, as also we will share your comments eith staffs defubutely.
Thank you so much for all your comments and will see you again next time soon.

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Reviewed 17 April 2018 via mobile


The bed was comfy but the room was tiny! and I mean tiny!... not quiet a capsule hotel but you can only got to the bed from one side. It remind me when I put a double bed in my teenagers single room... barely fit. Saying that I could not fault the facilities in the room. It had everything you possibly need, even they loan you a mobile phone so you can go around the city with your personal internet hub! what about that as going for the extra mile. The staff was really helpful and even they could sell us the city transport tickets, that's another big plus.

I wish the room was that extra foot wider so I didn't have to climb over my partner to get to the toilet.

Stayed: March 2018, travelled as a couple
1  Thank Wilfred_the_Brit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
宿泊課, お客様担当マネージャー at Oriental Hotel Hiroshima, responded to this reviewResponded 7 May 2018

Thank you so much for time to write comments and we are very glad to hear that you had enough stay at out hotel. A bed size is... we have some time of rooms and also bed type. Please stay in another room type which was not your stayed one. We are looking forward to your next visit. Thank you.

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Reviewed 15 April 2018

A nice business hotel situated a few blocks from the Memorial Park and Atomic Dome. Rooms are quite small, but well furnished and comfortable and were presented at a high standard of cleanliness. Bathrooms are a little small by western standards, but this isn't uncommon in Japan. Breakfast offered a lot of choice based mainly on Japanese cuisine, but included something for everyone. Service was excellent both in terms of housekeeping and the help offered by the reception desk staff (where English was widely spoken).

  • Stayed: April 2018, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Monty10001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
宿泊課, お客様担当マネージャー at Oriental Hotel Hiroshima, responded to this reviewResponded 19 April 2018

Thank you so much for staying here and we are very glad you seem confortable stay. We have Buff style(Japanese&Western). As you said that you can choise from them. We are so appreciate your comments. We will share your comments with our staffs. Thank you so much again and hope to see you soon.

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