Really good! I had never done a capsule in Japan and always wanted to.
First off, location. 5 minute walk from Shinsaibashi subway. I couldn't find exit 5 as suggested by others so asked, all good. Walk along the street parallel to the main street. Find Zara and and walk along the right side. The name isn't in English but 'business and capsule' is written at the front. Need to go through a cafe to the second floor for the reception.
Not much English from the staff but they try. Best to try to speak Japanese if you know any. They do have English print outs but mostly Japanese around the hotel.
I stayed at on the women's capsule floor. Small lockers so I left my suit case at reception. Bathroom is amazing. Hair products, makeup cleaners, face cleanser and so on. Very nice.
Wifi only on the 2nd floor but Internet computers on 3 floor too. Code for wifi needed.
Nice place, mostly Japanese and very quiet
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