staffs are very friendly and helpful.. the location is good and very convenient.. room aircondition is working good and toilets are clean but smells old. taxis are always available and at the back of the hotel the whole street is occupied by different kinds of food stalls selling good foods at a lower price. breakfast in the hotel is not so bad. the person in charge of the coffee shop is very accommodating. although were not able to get a room with a nice view we will still consider this hotel on our next trip to Malaysia.