Overall it was a pleasant stay. Setbacks was on the access from parking to lift then to room where we need to carry out luggage upstairs and the parking entry and exit route was confusing. For services, found not much in room food menu and it's at high side comparison to higher ranked hotels around KL.Staffs were okay, did their roles well but nothing beyond to the friendly range. Rooms very well maintained and good reasonable price.More
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StayForLong
StayForLong
Dear : okawood Hotel &Residence Kuala Lumpur
I am sending this letter to thank you for the great experience I had in your hotel. I enjoyed my time at the hotel and every thing was so great and exceeded my expectations. Thank you so much for the nice work and services you provided for us , and i would like to send a special thanks to the Assistant Director of Sales Ms :
( Leong Eu May )for her efforts , cooperation , open arms , and Overcoming all difficulties.
also i don't want to forget all the Reception staff for a smile and fast Achievement work .
Best regards
Alsammak Shaker.
Dear Alsammak,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and happy to hear that you are satisfied with the services you received from the hotel, especially from Ms. Leong Eu May, our Assistant Director of Sales. We hope to see you again very soon.
Sincerely,
Keith Chan
General Manager
This hotel is a little further from KLCC but more reasonably priced. Cleanliness was commendable. Staffs were polite and helpful. We had a smooth process in checking in and checking out. Breakfast was adequate though not luxurious. We were happy that we chose this hotel. This is one place we will choose to stay again at this area.
Dear tahkhengsoon,
Thank you for the great review of our hotel! We are glad that you have enjoyed your stay and happy to hear that you liked the location of our hotel, the cleanliness, and the services you received from our staff. We hope to see you again very soon at the hotel.
Sincerely,
Giselle Lee
Marketing Communications Manager
Overall is Satisfied . Nice Hotel & politely staff .
Thanks for Bernice & Yong Nam front office for assist .
Breakfast also really nice . Beside restaurant having a swimming pool .
If going KLCC only take 15 minutes for driving .
Will come back again for next stay .
Dear Martinlsy82,
Thank you for staying with us on your recent trip to Kuala Lumpur and sharing with us the great review of our hotel! We are glad that you enjoyed your stay and happy to know that you are satisfied with the services you received from our staff, especially from Bernice, our Rooms Division Manager, and Yong Nam, our Guest Service Associate. We are also glad to learn that you liked the breakfast and the location of our hotel. We hope to see you again very soon.
Sincerely,
Thompson Shieh
Very comfortable and beautiful! The breakfast provided was very tasty and plentiful. But there is also a disadvantage that there is no lift provided between the paths from the parking lot to the lobby. Whatever it is, Oakwood is very comfortable and a great stay for anyone.
Dear anisahangtuah,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and happy to hear that you liked the overall services of our hotel as well as the satisfied with the breakfast you had during your stay with us. We are sorry to hear that you may have experienced inconveniences due to there are no direct lift services from the basement car park to the lobby. We do hope to see you again very soon.
Sincerely,
Thompson Shieh
General Manager
I staying there for four night for business trip and it was peaceful and big room although the design a bit old but the bed still comfortable and good service, it worth with the price. I will recommend to my friends and colleagues, and of course will book again when I got trip to KL .
Thank you
Dear 658miak,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and happy to hear that you liked the room you have stayed in and the services rendered to you. We look forward to seeing you again at the hotel whenever travel plans bring you back to Kuala Lumpur.
Sincerely,
Thompson Shieh
General Manager
