We had stayed here in September 2020, it was my daughter's birthday and there was a special offer for those celebrating a birthday in the month, we could check in early morning and check out late evening the next day, the package also include breakfast and lunch.
Checking in was perfect in the morning, the check in process was smooth with the RMCO sop, services provide by staff during checking in was excellent. As we walked into our room there was a surprise for our daughter, there was balloons and some other items with Birthday greetings layed out on the bed for her, she was really happy and excited, a small birthday cake and macarons was the icing on the cake, it was a great start to our stay. We were happy with our room, it was large enough and comfortable for us two adults with a child and amenities in the room was all as to our expectations, all 5 stars standards, a very comfortable king size bed, with views of the KLCC twin towers.
We had breakfast and lunch meals at Nipah restaurant, food dishes that we had all tasted delicious, there was a variety of Asian and western dishes at the buffet, service was excellent too at all times. We had take away coffees and cakes at Etoile cafe and bakery, the cakes was delicious.
We spent time in the afternoon at the pool deck area, a large pool deck with a long infinity pool, a vitality pool, pool deck sitting area at one section and by the swimming pool too, great venue to just chill out and enjoy the city views, we spent time here swimming in the infinity pool, relaxing and chilling out at the pool cabanas.
The EQ hotel is located at a very centralised location in the CBD, it is very convenient to walk to the Suria KLCC mall and Twin Towers from the hotel, we had walked down to the mall in the evening for some shopping.
Overall, we as a family had a great stay and we enjoyed every minute if our time spent here for our short Staycation. Plus point about the EQ hotel is their staff, the Front desk staff do provide exceptionally excellent services at all times, during checking in and out, and my few experiences walking by the Front desk there is always a staff that greets me any time if the day, it makes a guest feel recognised and welcome. We look forward to our next Staycation here in the future.