-From the moment we arrived till we left always felt welcomed and extremely helpful by reception staff.Great location as well
- Need improve your Bakery staff,need more training for skill and attitude,
they seem to be rude.
115
55
24
9
9
Adventurers049
Brisbane, AustraliaVery nice!
Review of The RED
Reviewed 8 Sept 2019
This hotel is well located in the city.
Reception is on the 11th floor. We had a great room on the 18th floor which was very spacious and comfortable.
Breakfast was on the top floor. It was an excellent buffet with great views over the city.
Date of stay: September 2019Reception is on the 11th floor. We had a great room on the 18th floor which was very spacious and comfortable.
Breakfast was on the top floor. It was an excellent buffet with great views over the city.
Rooms
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Sleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ThanaletchemyV, Guest Relations Manager at The RED, responded to this review
Responded 23 Sept 2019
Dear Adventurers049,
Good Day To You!!
Grettings From Red By Sirooco!!
Glad to have you staying with us and thank you for taking your precious time to drop us a review.
We cant wait to have you back with us!!
Thank You!
Good Day To You!!
Grettings From Red By Sirooco!!
Glad to have you staying with us and thank you for taking your precious time to drop us a review.
We cant wait to have you back with us!!
Thank You!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (212)
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All reviews swimming pool top floor nice hotel tv channels bed and pillows hotel located dang wangi jalan
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30 - 35 of 212 reviews
Dugh1192
12
Date of stay: September 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ThanaletchemyV, Guest Relations Manager at The RED, responded to this reviewResponded 24 September 2019
Hi Dugh1192,
Good Day To You!
Grettings From Red By Sirocco!
Thank you so much for your review. We are sorry to read that it did not meet your expectation during your recent stay with us. Please accept our sincere apology and for the shortfall in service.
Action has been taken to ensure such incidents will not recur.
We hope you will give us another opportunity to restore your confidence in our services.
Thank You,
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
201bethanyc
3148
The room was large and had some nice features-USB ports, nice tea and coffee station. It is nearby a monorail station and there are some good restaurants walkable but the area/KL in general is not the easiest to navigate(lack of crosswalks, sidewalks cracked and lots of motorbikes everywhere). There are only 2 elevators so it can take forever for the lift to come. My biggest complaint is that although the hotel says it has a beer garden, roof bar, restaurant none of it was ever open during our 4 day stay. Even the coffee shop and convenience store would randomly be closed or you would stand there waiting and no one would ever come to wait on you (I stood in the coffee shop for over 5 minutes one day and no one ever came to help me). Because the hotel is tucked away our grab driver had some trouble finding it which added travel time. I would recommend staying in the KLCC area where they have bridges for walking and there is more stuff around.
Date of stay: August 2019
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2 Thank 201bethanyc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ThanaletchemyV, Guest Relations Manager at The RED, responded to this reviewResponded 24 September 2019
Dear 201bethanyc,
Good Day To You!
Grettings From Red By Sirocco,
Thank you so much for your review. We are sorry to read that it did not meet your expectation during your recent stay with us. Please accept our sincere apology and for the shortfall in service.
Action has been taken to ensure such incidents will not recur.
We hope you will give us another opportunity to restore your confidence in our services.
Thanks
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
rhian_o_paris
Paris, France
9791
via mobile
A very well located hotel, only 5 min walk to local metro which connects to any tourist attraction. Surrounded by small restaurants which seem to be part of a "trendy" new district. We tried tapestry for breakfast (highly recommend), the pizza place (pricey but good) and Joloko (again fab food even if a little pricey).
Back to the hotel... Spacious room, comfy bed and a great view. The room is very well equipped with nice toiletries, a safe and hair dryer.
The roof top pool view is magnificant. Note; the bar was closed while we were there which was a shame.
We have given it 5* because at less than 35€ a night the price quality ratio was amazing. However its worth noting that the reception is on floor 11 which is a bit annoying as it makes taking one of the two elevators fairly slow. It was also a little noisy at night from the street and possible nearby club.
Date of stay: August 2019
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3 Thank rhian_o_paris
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ThanaletchemyV, Guest Relations Manager at The RED, responded to this reviewResponded 24 September 2019
Hi rhian,
Thank you so much for your review. We are sorry to read that it did not meet your expectation during your recent stay with us. Please accept our sincere apology and for the shortfall in service.
Action has been taken to ensure such incidents will not recur.
We hope you will give us another opportunity to restore your confidence in our services.
Thanks,
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
KE5008
1327
A really cool hotel to stay at, our room was perfect with a SUPER comfy bed and a great view on the 19th floor, a nice rooftop pool with a cool view (but to bad the bar was closed :( lots of food options nearby and close to the LRT, breakfast was big but a bit chaotic, a bit of improvement needed.
Date of stay: July 2019
Ask KE5008 about The RED
3 Thank KE5008
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ThanaletchemyV, Guest Relations Manager at The RED, responded to this reviewResponded 24 September 2019
Dear KE5008,
Good Day To You!
Grettings From Red By Sirocco!
Glad to have you staying with us and thank you for taking your precious time to drop us a review. We cant wait to have you back with us!
Thanks,
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
ispfarahmand
Paris, France
1329
via mobile 
The rooms are large and the hotel has a central location in KL. But except to that nothing is really what was announced: the hotel is a part of a 25 floor building, the reception is on the 11th floor! You hear everything from the corridor or the street, only two elevators for the whole building. I don't even want to comment the so called breakfast ! There must be better places to spend your money in Kuala Lumpur. The comments on this hotel are too far from the reality. Don't get abused by them.
Date of stay: August 2019
Ask ispfarahmand about The RED
2 Thank ispfarahmand
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ThanaletchemyV, Guest Relations Manager at The RED, responded to this reviewResponded 24 September 2019
Hi isfarah,
Thank you so much for your review. We are sorry to read that it did not meet your expectation during your recent stay with us. Please accept our sincere apology and for the shortfall in service.
Action has been taken to ensure such incidents will not recur.
We hope you will give us another opportunity to restore your confidence in our services.
Thanks,
This response is the subjective opinion of the management representative and not of TripAdvisor LLC