Hotel Red is conveniently located in the center of KL with easy access everywhere in the city (metro is 5-6 min away.
)Rooms are spacious and well appointed. Good bed linen and pillows. Coffee/tea making facilities in the room, as well as complimentary water. WIFI signal is steady. There is a convenience store and bakery on-site.
But there are some buts...
I didn't feel welcomed in the hotel at all. Not that staff was rude, but they are absolutely uninterested in making you feel welcomed. Rooms, though big, aren't cozy, the design is kind of "cold". Upon check-in, hotel charges you 100-200 myr deposit (I've no idea what for). And only during the check-out they tell you that you'll get your money back only after 2-3 weeks. (I have paid it by card).
My room was clean upon arrival, but on the second day of my stay cleaning was barely done. The shower was leaking heavily (where the shower hose attached to the shower head) which was inconvenient. I didn't report it to the reception because I was busy. Another question - why staff who cleans and obviously sees it, doesn't do anything? Also at the end of your stay they charge 10 myr (government tax) for each night. I had a very early check-out and asked if I could pay it the night before, not to waste time at 5.40 in the morning. They refused with very unclear reason. Unfortunately, this is the hotel I don't want to come back to.
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