The hotel was ok, not bad decent rooms. However the reason as to this review is 5 star is because of the service of Olivia and Mellbe from the front office. They were really helpful and kind.
However as far as the food is concerned it was terrible ,as we stayed for 7 days the breakfast everyday was just (Egg fried rice, Noodles, Sausages, veg spring rolls, eggs, fruits, tea, coffee, juice and water)
There was no change in the buffet and it was a total mess as it was the same food over and over again for 7 days.
Housekeeping was terrible, they don’t even clean the rooms everyday unless you ask. As a hotelier and an individual working in the hospitality industry as a matter of fact I know that the rooms have to be cleaned daily. However it is not being dome here unless you ask.
Everything was so messed up, it is very disappointing to say that the entire staff was so messed up and the only people who helped us was Olivia and Mellbe. There service was excellent and pleasing. I am deeply sorry that I can not give a 5 star rating as this is the overall experiance. However thanks to you 2 we barely managed to complete our stay.More
- Free Wifi
- Free parking