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“Good food good service but...”
Review of Hakka Restaurant

Hakka Restaurant
Ranked #162 of 5,152 Restaurants in Kuala Lumpur
Cuisines: Chinese
More restaurant details
Restaurant details
Good for: Child-friendly, Local cuisine, Groups
Dining options: Dinner, After-hours, Delivery, Reservations
Reviewed 15 September 2020

They serve good food & service. Even though the dishes are not 100% Hakka but it is still delicious. The only thing the restaurant need to improve is :-
1. Communication during reservation, we are a group of 10 pax, and the restaurant informed us that due to the current Covid19 MCO a table of 10 pax is not allowed so we will have to split into 2 tables, therefore all the dishes have to be x2, some common sharing food cannot be serve in different table. Therefore I'd made a wide range of selection based on each individual's preference and decide who sit on which table so that the restaurant can serve the right dish to the right person. On the day of event, one of us couldnt make it and the pax reduced to 9 pax. The restaurant then said we are able to sit on the same table and cancelled the food I ordered earlier on, we will have to spend at least 10mins to re-select the dish. Whats the different between having to have a 9 seaters & 10 seats on the same table?
2. Sequence of serving the food is not in order, the restaurant seems like rushing into everything, 4-5 dish being serve at the same time. It is a traditional Chinese restaurant that serve Chinese dishes that is suppose should be in orders, but the restaurant is rushing it, which made the table having insufficient space to place on more dish, and the waiter & waitress are rushing us to finish our foods so that they can rush out for the other foods as well. Lol

These are the 2 main points that needed to be improve, shall visit again. But recommend to double & triple confirm with the reservations because they always have serious communication breakdown between the reservations & the kitchen.

Date of visit: August 2020
    • Value
    • Service
    • Food
2  Thank ct62193
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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33 - 37 of 957 reviews

Reviewed 6 September 2020 via mobile

Situated right opposite to The Pavilion it is a casual dining place for Chinese food.

My personal favorites are Shark fin soup, lemon chicken , Szechuan chicken and roasted chicken

Date of visit: December 2019
1  Thank aamirjavid
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 August 2020

I has dinner here two nights. It was just around the corner from my hotel and the food was pretty good and reasonably priced. The staff were courteous

Date of visit: December 2019
2  Thank jrsee
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 March 2020 via mobile

We had spring rolls, pork and fish omelette, lemon chicken, baked prawns with butter and egg and fried rice. We had small portions of everything but they were more than enough. The service was very efficient. The price was 230R including two large beers. The menu is huge. Good value and good food. Recommended.

Date of visit: March 2020
2  Thank Peter J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 March 2020 via mobile

A very nice restaurant yiu can eat atcthe open air or inside with the air cond.The manager and the staff are really nice and of course the foods awesome.One of my favorites in KL

Date of visit: March 2020
2  Thank kieungad
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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