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Phoebe L

Bad Bad Bad!

1.0 of 5 bubblesReviewed 9 Jul 2024
The stay is unpleasant!!!
Summary: the room is awfully dirty. Details below:
The carpet in the living room has lipstick stains on it. The cutlery container is disgusting! Bathroom door is mouldy and has the mouldy smell and the toilet stinks!
Bedside tables are dusty and with hair on them. Also, the towels provided are dirty with stains. Not worth for the price paid.
Date of stay: July 2024
Trip type: Travelled with friends
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Reviewed 14 January 2023

The first room I was given was horrible, a mix of cigarettes and traces of previous tenant/ visitor could be seen- from the basin, to the bed and toilet. One of the air conditioners was not working and the external was equally dismayed- corridors’ light flickering, no ventilation in the lift despite having high floors up to 30.
My replacement room was slightly better with all air conditioners working, lesser renovation noises but the bedsheet was equally stained as the first and little German cockroaches- for the whole evening I killed, roamed around. If ain’t for the seminar I had to attend, it wouldn’t never be my choice of stay.

Date of stay: December 2022
Trip type: Travelled solo
1  Thank Passport36698693247
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 September 2022 via mobile

We had worst experience staying here. The room has not been cleaned & dust everywhere,parking area was dark,childrens are not allowed to enter the Jacuzzi & it was not stated at the Rules..The Management should look into it.I will not recommend this property to others.Overall we are dissapointed!

Date of stay: August 2022
Trip type: Travelled with family
1  Thank NorShafina1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 March 2022

Issues started from when we arrived at the elevator to our rooms, which were wet.

We booked a 2-bedroom Duplex room for 1 night. Our first room was placed on the same level as renovations, we were the only guests on that floor. The lights were flickering. Wanted to change rooms, but didn't because the second room was equally bad (see pics).

Worst issues were:
1. Wallpaper was peeling off, and paint was chipped
2. Lamp at bedside was broken when we arrived, and there was no plug near the lamp
3. No tables and wardrobes in the bedroom, unlike what was advertised
4. Water pressure for shower was horrible.
5. 2nd floor of the duplex did not have wifi or cell coverage
6. When we asked for a refund, they only offered an RM 20 refund, which was revoked when we asked for a late checkout.

Date of stay: March 2022
    • Rooms
    • Cleanliness
    • Service
Thank idrisiman
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 September 2021 via mobile

The room is cozy and comfortable. Just nice for 2 people. The deco is beautiful and unique. Staff are pleasant. The only difficulty is the parking. The parking space is almost haphazard, very bad signage, very tedious. But other than that, all ok. For a RM 150 night stay, it was commendable.

Date of stay: September 2021
Trip type: Travelled as a couple
Thank lydiaaminlydiaamin
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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