We booked this place for our arrival into Kuala Lumpur. We arrived just as rain set in and were dropped off by a friend. At checkin we were told that our room was not available due to a maintenance problem. This was stressful for us as it was about 22:30, raining, the neighborhood looked questionable, and we had no car. The manager kindly offered to add a bed into a smaller room to accommodate the 4 of us but when we looked at the room we wanted to stay elsewhere. A quick check on a nearby hotel with vacancy showed us an inferior room which we declined, so we returned and accepted the manager's offer. You have to buzz in through the front door which was not well marked, then buzz in again at the top of the stairs. Underneath the hotel is a restaurant. The room was modest at best. The bathroom was too small for two people at once. The air conditioning was noisy. Lighting was dim. Linens were worn. The bed was uncomfortable for my wife and I (we are older people more sensitive to that). After checkout we discovered that the neighborhood was in an area that had seen increased prostitution in previous years but was being cleaned up ahead of our visit. The manager was the bright spot here. He spoke chinese and malay, and I think a little bit of english. He left us...We booked this place for our arrival into Kuala Lumpur. We arrived just as rain set in and were dropped off by a friend. At checkin we were told that our room was not available due to a maintenance problem. This was stressful for us as it was about 22:30, raining, the neighborhood looked questionable, and we had no car. The manager kindly offered to add a bed into a smaller room to accommodate the 4 of us but when we looked at the room we wanted to stay elsewhere. A quick check on a nearby hotel with vacancy showed us an inferior room which we declined, so we returned and accepted the manager's offer.

You have to buzz in through the front door which was not well marked, then buzz in again at the top of the stairs. Underneath the hotel is a restaurant. The room was modest at best. The bathroom was too small for two people at once. The air conditioning was noisy. Lighting was dim. Linens were worn. The bed was uncomfortable for my wife and I (we are older people more sensitive to that). After checkout we discovered that the neighborhood was in an area that had seen increased prostitution in previous years but was being cleaned up ahead of our visit.

The manager was the bright spot here. He spoke chinese and malay, and I think a little bit of english. He left us with the impression of an honest businessman working in a trying environment.More