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All reviews mid valley walking distance soft pillows eco garden food gallery city mall roti prata local breakfast family staycation midvalley megamall room condition great stay business trip the hotel is conveniently located pool and gym breakfast spread nice breakfast
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Reviewed 29 January 2023 via mobile

Visit for a staycation with my family. Great hotel, super clean, beds are comfy, breakfast was good. Hoping the pool hours could be extended up to 10 pm. Price was fair and rooms are bigger compared to other hotels in the same vicinity.

Date of stay: January 2023
Trip type: Travelled with family
Thank syarifahhasnizas
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Christopher Ruxton, Owner at Amari Kuala Lumpur, responded to this reviewResponded 3 weeks ago

Dear guest,

Thank you for taking time to comment and rating us. We truly glad to learn that you have enjoyed your recent stay with us at Amari Kuala Lumpur.

We look forward to welcoming you back soon.

The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 January 2023

Very interesting stay at Amari Kuala Lumpur. enjoy my weekend to shopping at The Garden & Mid Valley. Room condition very good. your breakfast menu very tasty. My Family very happy stay at Amari Hotel. i will come again to stay at Amari Kuala Lumpur.

Date of stay: January 2023
    • Value
    • Rooms
Review collected in partnership with this hotel
Thank noraizq
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Christopher Ruxton, Owner at Amari Kuala Lumpur, responded to this reviewResponded 3 weeks ago

Dear guest,

Thank you for taking time to comment and rating us. We truly glad to learn that you have enjoyed your recent stay with us at Amari Kuala Lumpur.

We look forward to welcoming you back soon.

The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 January 2023

Excellent stay, brilliant hospitality. Extremely humble and caring staff. Enjoyed extremely comfortable. Highly recommended for my further stays in KL and also to others. A little taste issues with veg breakfast as an Indian vegetarian food lover. But still staff and chef helped to match our expectations.

Date of stay: January 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Camper07192725088
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Christopher Ruxton, Owner at Amari Kuala Lumpur, responded to this reviewResponded 3 weeks ago

Dear guest,

Thank you for staying with us and for your feedback. We truly glad to learn that you have enjoyed your recent stay with us at Amari Kuala Lumpur.

We sincerely apologize for the uncomfortable experience that you had. We have noted on your comments for immediate rectification and further improvement.

We really appreciate your constructive comments and hope to be of better service to you in not too far future.

Thank you.
The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 January 2023

Pros- Hotel offer good value for money and hope further improvement can be made to iron out some minor kinks. As it is still rather new, barely half a year, understand that some areas might still be ironing out. Conveniently located near Eco city, the garden and mid valley mall with a rapid transit station all under 10 mins walk away. Facilities like gym and pool overall good value for money. Service standards excellent and this is what standouts for me during my 5 nights stay. Kudos to all service staff, esp those stationed at Cascade lounge for making my stay a pleasant one
Cons- Location still obviously under development currently and kinda off the track a bit. Connections to nearby rapid transit station and shopping malls takes a bit of figuring out, esp during the night. But once get use to it no prob, just that pathway still surrounded by construction barricade. Hopefully will complete by end 2023.

Date of stay: January 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank LeeShearer81
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Christopher Ruxton, Owner at Amari Kuala Lumpur, responded to this reviewResponded 3 weeks ago

Dear guest,

Thank you for taking time to comment and rating us. We truly glad to learn that you have enjoyed your recent stay with us at Amari Kuala Lumpur.

We look forward to welcoming you back soon.

The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 January 2023 via mobile

Stay here twice. First time gave us a room which was freezing. Second time gave us a room which felt like a sauna room. Asked for a change took a long time. Reason was the managers took their time to check out which rooms had no faults but by the time we switched rooms it was past 11pm. Next mid the managers wrote a lovely note to apologize and gave us a box of chocolate. Kudos to the staff. The lack of star belongs to the building. I think it’s the fault of the developer who did a bad job on the air conditioning system. Can’t adjust. But really appreciate the staff in trying their best. Thank you

Date of stay: January 2023
Trip type: Travelled with family
Thank GrandTour39173656373
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Christopher Ruxton, Owner at Amari Kuala Lumpur, responded to this reviewResponded 3 weeks ago

Dear guest,

Thank you for staying with us and sharing your recent experience at Amari Kuala Lumpur.

We are sorry that your recent stay with us was not up to your expectation. This is certainly not reflective of our ONYX hospitality, and we can assure you that we will review your comments to improve our standards of service and quality of products.

Once again, please accept our sincere apologies for the shortfall. We truly hope that you are willing to return to Amari Kuala Lumpur in the future so that we can have the opportunity to serve you again soon.

The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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