When I first check in to travelodge, it was good experience. Now it is total disaster to see ants everywhere on the bed, bathroom, table etc. hope the management will do do something to control it before it gets worsen. We are travelers not happy to brings pets back to our home.
We were here with a large group of families . Rooms were inviting and the overall ambiance was good for a 3 to 4* hotel. Centrally located next to the LRT- Pasar Seni which makes it convenient to get to any location.
Petaling Street and Masjid India is also within walking distance. Bukit bintang , Sentral , KLCC, Mid Valley are always a few LRT stops away.
We had an evening flight and the reception staff was kind enough to give us additional time to check out .
The only negative i must mention is that we were charged tourism tax on arrival. We made mention that Agoda bookings specifically state all taxes are included. However the hotel was insistent we pay it. We did pay it ,however they did refund us the amount the same evening.
Recommend taking the larger rooms if travelling with family.
Overall pleasant stay.
Came back to this hotel for the 2nd time because of how impressive i am with the hotel room back in 2019 when i visit KL with my husband!
Took the same room type w balcony but this time we were given the room 201.
Kinda love hate that room because opposite our room is like an "abandon room" w the door wide open and the paranoid in me is such a scaredy cat!
Balcony i felt is like slightly smaller but worst part is that the door were unable to lock hence we had to use my reusable tote bag, rubber bands to modify it to ensure the door stays lock bcs during our first night the balcony door open slightly!
BUT altho our room was facing the train platform, it is not noisy at all and for a light sleeper me? I slept really well!
Will i come back to the hotel room again? Maybe if i want a cheap hotel just for sleeping in, eat at nearby mamak shop or cafes hopping for brunch!
Warm greetings from Travelodge Chinatown Kuala Lumpur!
Thank you very much for taking the time to review the property. We sincerely apologize for the inconvenience caused during your stay. Your concerns shall be discussed with the team that will help us in our continuous efforts to improve guest satisfaction. We hope we can redeem ourselves and do better next time should you decide to stay with us again in the near future.
Have a pleasant day ahead and stay safe.
Modern, medium-price hotel with amazing location in Chinatown of Kuala Lumpur. One metro stop away from the central train station of Kuala Lumpur (KL Sentral), four stops away from the most iconic place of the city (Petronas Twin Towers, KLCC).
Warm greetings from Travelodge Chinatown Kuala Lumpur!
We wish to convey our gratitude for considering us as your preferred hotel for your stay.
Thank you for taking the time to review the property and for the positive feedback. It is important to us that our guests feel welcome and comfortable at our hotel. We are very delighted that you remarked on our strategic location. We wish you safety on your next adventure and look forward to your next stay with us.
While waiting for her visa she stayed From 21/2/23 til 28/2/23 in Room 411 my sister just told us what she’s really experienced in travelodge and particularly that room. creepy room she’s not feel comfortable felt like someone is there.. aside from that the heater only works at early in the morning after that there is no water heater.. service is really bad and housekeeping never do the job properly not even top up the amenities such as coffee water tissues.. even not sweeping the floor properly and has a stinky towel. From frontdesk to housekeeping is negative.
Dear Valued Guest,
Thank you for taking time to review Travelodge Chinatown Kuala Lumpur. We have taken note of your comments and rating, and we apologize for the experience you encountered during your most recent stay with us. Rest assured that this has been raised to our teams for further improvement on our product and service. I do hope we have another opportunity to welcome you back soon.
