Imposing building, huge lobby and they upgraded my room. I'd already got a pretty good online price. Gym is big for a hotel if rather dated. Room decor was in the style that Americans think that we have in all of our homes in England. Panelled walls. Bed was OK. Great so far......
The clubroom has a connecting door through which, as I tried to sleep, loud Arabic music played. A phone call dealt with the problem. Its difficult to advise turning down the upgrade but you have been warned!
There was a large and very obvious stain on the furnishing.
The shower drain ddint.
Smioking is allowed in the lobby. It shouldnt be.
The obvious entrance to the hotel if you are coming from Bukit Bintangon foot turns out to be the staff entrance which security will turn you away from making you walk all the way around the building to the main entrance. Maybe a guest on foot is a rare species.
Sort out the problems and this, at the price, is 5*. But these days there are lots of hotels which are better than the Istana is at present.
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- Also Known As:
- Istana Hotel Kuala Lumpur
- Istana Kuala Lumpur