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“Great location, and good value for money”
Review of Swiss-Garden Hotel

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Swiss-Garden Hotel
Ranked #87 of 349 Hotels in Kuala Lumpur
Reviewed 17 March 2012

Stayed a couple of nights in March. If we knew about the residences part when we made the booking we would probably have chosen that, but we didn't so we had a regular hotelroom. Good size, managed to fit our luggage and the babycot without it feeling crowded. Nice bathroom, all very clean.

Fantastic friendly and professional staff. Gave great advice about anything you wanted to know, except the staff at the green eatery place on the ground floor. Ok prices, but staff would just disappear and when we asked for the internet code we just got a grumbling responce and he disappeared again. The restaurant on 1st floor was poor value for money (expensive) and would recommend going somewhere else for dinner. Breakfast was great though.

Location is great, a short stroll to bukit bintang, also not too far to KLCC and chinatown if you don't mind 20min walk.

Fantastic value for money, would stay again. And really loved the spa. Yes, you get cheaper massages just a couple of meters up the road, but for the spa feeling it was really great. And they have affordable promotions. Only drawback is that the spa rooms are on the way to the pool so that running and shouting children may interfere with your quiet spa atmosphere. The pool is really tiny so we didn't try it.

Negatives:
Bed a bit too hard for my liking.
Towel confused staff, so got different types and amounts of towels each day.

  • Stayed: March 2012, travelled with family
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Thank frureiseglad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wong_008, Manager at Swiss-Garden Hotel, responded to this reviewResponded 17 April 2012

Dear valued guest,

Thank you for staying with us in March 2012.

We appreciate your constructive comments and we certainly hope you will accord us with the opportunity to be of service during your next trip as well as grace us with your continuous support.

Thank you

Sincerely,

Samuel Wong
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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582 - 586 of 1,272 reviews

Reviewed 14 March 2012

Stayed at the Swiss Garden Hotel for 3 nights when in Kuala Lumpur before flying to Tioman. From the moment you walk into the hotel and the air con hits you, you are taken to what seems like a whole different city.

Looking into the vast reception area you really feel how grand and beautiful the hotel is. The rooms are equally as stunning and we had a family room which slept 4 and was two rooms with an ajoining door.

The rooms come with breakfast included and there is a vast selection to choose from. There is a restuarant on site which I did not try and there is a small bar that serves food. The food and drink is expensive compared to the rest of malaysia but was still alot cheaper then somewhere more westernised.

There was an outdoor poor available which is rare in big cities but was a great addition. Unfortunately the pool is slightly too small to swim in but was great for a dip.

If you are starting off your trip in Malaysia or want somewhere a little more up market then I would definately recommend here.

  • Stayed: June 2011, travelled with family
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1  Thank Collette D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wong_008, Manager at Swiss-Garden Hotel, responded to this reviewResponded 28 August 2012

Thank you for choosing Swiss-Garden Hotel Kuala Lumpur as your choice of accommodation before your trip to Tioman. We appreciate and are delighted with your kind comments.

We look forward to having you again at Swiss-Garden on your next visit to Malaysia and we hope you would have the opportunity to try our F&B outlets which offer a myriad of dining options from Chinese to Western.


Sincerely
Samuel Wong
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 March 2012

We booked the family room to house 5 of us. Very good space with adequate toiletries. Only downside is that there is only 1 bathroom shared by the rooms. Very convenient to food street, Alor. 10 minutes walk to famous shopping belt bukit bintang.
Service is good and they are very friendly too.

  • Stayed: March 2012, travelled with family
    • Value
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Thank Paul C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wong_008, Manager at Swiss-Garden Hotel, responded to this reviewResponded 17 April 2012

Dear valued guest,

Thank you for staying with us in March 2012.

We certainly hope you will accord us with the opportunity to be of service during your next trip as well as grace us with your continuous support.

Thank you

Sincerely,

Samuel Wong
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 March 2012

Its a very good location and great value for tourist, since we will be out the whole day and just come back to the hotel to rest. Staff's are also frendly and helpful, they got their SMILES all the time!

One negative thing I can comment though is loud banging of doors, it disturbes your sleep at night and in the early mornings. They gotta change their door locks.

  • Stayed: March 2012
    • Value
    • Location
    • Rooms
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    • Service
Thank haz_gem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wong_008, Manager at Swiss-Garden Hotel, responded to this reviewResponded 17 April 2012

Dear valued guest,

Thank you for staying with us in March 2012.

We certainly hope you will accord us with the opportunity to be of service during your next trip as well as grace us with your continuous support.

Thank you

Sincerely,

Samuel Wong
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 March 2012

It was the second time we visited this hotel in 2 years time, this time for 1 night. The first room we got was not cleaned properly, after having stated this at the reception we got upgraded to a deluxe room.

Actually the first time in a room to be clean but I think it is perfectly solved in this way. The room was spacious and contains enough sitting places.

  • Stayed: March 2012, travelled as a couple
    • Value
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Thank NielsPost
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wong_008, Manager at Swiss-Garden Hotel, responded to this reviewResponded 17 April 2012

Dear valued guest,

Thank you for staying with us in March 2012.

We certainly hope you will accord us with the opportunity to be of service during your next trip as well as grace us with your continuous support.

Thank you

Sincerely,

Samuel Wong
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Swiss-Garden Hotel

Address: 117 Jalan Pudu, Kuala Lumpur 55100, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#63 Luxury Hotel in Kuala Lumpur
Price Range: RM204 - RM503 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Swiss-Garden Hotel 4*
Number of rooms: 310
Official Description (provided by the hotel):
Attractive Modern Hotel with terraced design, situated within minutes of business & commercial center. ... more   less 
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Also Known As:
Swiss Garden Kuala Lumpur
Swiss Garden Hotel Kuala Lumpur

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