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Alexander S
Kuching, Malaysia
Exceptional service on Wedding reception
5.0 of 5 bubblesReviewed 18 Dec 2015
Me and my wife just had a brilliant wedding ceremony and reception. Hotel managers and staff are so helpful and proactive since from the beginning of our preparation. Our entire family were also stayed here for few nights and we are so blessed with such a great hospitality provided by the hotel management team. Everything is in control and smoothly done. Great job Dorsett Regency Kuala Lumpur! I would definitely here again for my next stay!
Date of stay: November 2015Trip type: Travelled with family
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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Reviewed 17 December 2015

Dorsett is located at the heart of the city. From foot, you can walk to nearby shopping malls (such as the Pavilion for example) in less than 15mins.

The hotel facilities are top. From the room cleanliness, to the view (depending on what floor you stay in), to the wifis and beds.

There are many hotels in KL, especially within the city. But I guess if there's one selling point for Dorsett Regency, I would say it's affordable, and again, top facilities.

However, the only thing is, the main entrance is right at the back (4 mins away from the main road). But it can't be that bad as it is opposite Ritz Carlton so....

Overall, a enjoyable stay. Nice rooms. Great facilities. And walkable throughout the city area of KL.

Date of stay: July 2015
  • Trip type: Travelled with friends
    • Value
    • Rooms
    • Service
2  Thank Kel T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DKL-AreaGM, General Manager at Dorsett Kuala Lumpur, responded to this reviewResponded 23 December 2015

Dear Guest,

Thank you so much for staying with us and we are most delighted to hear of your satisfaction on your recent stay experience with Dorsett Kuala Lumpur!

We are looking forward to your next stay with us!

Thank you and warm regards,

Christina Toh
Area General Manager

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Reviewed 11 December 2015

Hotel is situated in the golden triangle in KL CBD
Hotel's buffet breakfast is to die for - many varieties and selections
Eateries are found everywhere nearby
Self serve laundromat is available opposite the hotel
Many shopping centers around too

Room tip: Higher floor will give U greater view of the city
Date of stay: January 2015
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Snoopy F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DKL-AreaGM, General Manager at Dorsett Kuala Lumpur, responded to this reviewResponded 14 December 2015

Dear Guest,

Greetings from Dorsett Kuala Lumpur!

Your nice compliments are much appreciated. We are really pleased to hear that you have enjoyed our breakfast buffet, as well as shopping options which are just steps away from our hotel. We hope to delight you again with another pleasant stay next time.

Thank you.

Warm regards,

Christina Toh
Area General Manager

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Reviewed 10 December 2015

We stayed as a couple. We had accrued a few nights from Hotels.com, so decided to treat ourselves and stay here. We were not disappointed.

Our check in was smooth and the reception staff were very helpful. They let us check in earlier than the normal hours.

The room was superb. There was nothing to fault. Very comfortable, with a lovely bathroom (also very clean).

Location wise, it is very close to many shopping Malls, eateries and places to drink / socialise.

Breakfast was superb. A huge choice of foods and always fresh. Every taste was covered, from hot option to fruits / bread / salad (the list goes on!). We did not try the food for lunch or evening meal, but would assume it was to the same high standard.

There was a pool, but we did not get a chance to use it, but again, it looked clean and inviting. There was a gym, which was well equipped, if not a little warm.

All staff were helpful and friendly. We couldn't ask for a better stay. Even if we had paid full price, we beleive it would still have been good value for money.

Would we recommend? Most definitely yes.

Date of stay: December 2015
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank ChipolatasandMash
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DKL-AreaGM, General Manager at Dorsett Kuala Lumpur, responded to this reviewResponded 14 December 2015

Dear Guest,

Thank you very much for choosing to stay with us on your recent trip to Kuala Lumpur and rated us so highly. And it brought me great pleasure to read that you had a delightful stay with us and loved so much of what we offered. We look forward to welcoming you back at Dorsett Kuala Lumpur in the near future.

Thanks & warm regards,

Christina Toh
Area General Manager

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Reviewed 9 December 2015 via mobile

Im been here for 4 day with always buffet during lunch with fee variety. Location realy walking distance anyway fot shopping and entertainment. Good view and should try to walk rather than take transport to enjoy outside climate.

Date of stay: December 2015
Trip type: Travelled solo
1  Thank arban
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DKL-AreaGM, General Manager at Dorsett Kuala Lumpur, responded to this reviewResponded 10 December 2015

Dear Guest,

Thank you so much for staying with us during your last 4 days trip to Kuala Lumpur. We are glad to hear that you enjoyed our facilities and strategic location. We look forward to welcome you back for another exceptional experience at Dorsett Kuala Lumpur!

Warm Regards,

Christina Toh
Area General Manager

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Reviewed 3 December 2015 via mobile

I was a bit sceptical about this place after reading the reviews but it has been completely renovated and is lovely. Walking distance to Pavilion, train etc. friendly staff and really great rooms with a king size bed plus a King single. And the bathrooms have been completely replaced.

Date of stay: December 2015
Trip type: Travelled with friends
1  Thank kazegan21
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DKL-AreaGM, General Manager at Dorsett Kuala Lumpur, responded to this reviewResponded 7 December 2015

Dear Guest,

Greetings from Dorsett Kuala Lumpur!

Thank you so much for staying with us and we are glad to hear that you enjoyed our strategic location and also our newly renovated room.

We hope to have you stay with us again in your next visit to Kuala Lumpur for us to serve you better!

Thank you and have a nice day!

Warm Regards,

Christina Toh
Area General Manager

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