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Traveller rating
2,023
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682
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174
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Reviewed 25 December 2019 via mobile

I booked a Deluxe King room & Tq to the friendly Mr Rizal (reception) for the Upgrade (Premium King) seeing there were 5 of us. My husband & I with our 10 yrs old twin kids slept comfortably on the king sized bed while my teenage son slept on the sofas bed. The room is huge, clean & comfortable. Good number of power points in the room. The only problem is the toilet - 1st : The bidet is very stiff & hard to press! 2ndly, water cmg out fm the glass door after shower that made the floor so wet that we had to ask for another floor mat to wipe the floor dry. Staffs are all very friendly!

Date of stay: December 2019
Trip type: Travelled with family
Thank zimas2494
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 December 2019 via mobile

Stayed here 3 days. Hotel is cosy and some clear changes underway with its new GM.
Looking forward to returning and trying out the 2 bedroom suites.
Location is great. Just opposite the LRT and really walking distance to the KLCC.

Date of stay: December 2019
Trip type: Travelled with family
2  Thank TheSilentTraveller64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 December 2019 via mobile

Stayed one night with my husband and a daughter during weekend. Chose this hotel among the other hotels in the middle of KL because they have a kid pool.

The pool is very big and nice, just only no dusbin provided at the pool. We need to go into the change room to find one. I found out also, dusbin is very difficult to find in the hotel, at the elevator as well.

The deluxe room is very tidy and spacious. I love the king bed, it suits three of us. The bathroom is very big and nice. Love it.

Just only it happened when the TV was not functioning. Cannot turn the channel. Just only the hotel advertisement.

The food during breakfast, i think it is average but still good and nice.

Date of stay: December 2019
Trip type: Travelled with family
Thank dianahamasuba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 December 2019 via mobile

This was our first visit in KL and very glad we chose to stay at the Renaissance. Perfectly situated to places/landmarks - KL Towers, The Petronas towers, easy metro train away from shopping area and walking distance to restaurants . The Staff are Exceptional. Everyone was friendly and SHAMIM from the Executive Lounge was superb! He was very helpful and kind to provide some tips and suggestions going around the city. The only downside but NO big deal at all was the other side of the hotel bldg was under renovation so we didnt have the view of the Twin Towers from our room. We were happy tho with the KL tower view from our room. Thank you to all the hardworking friendly staff of Renaissance Kuala Lumpur!! And yes!! The breakfast buffet was superb!!

Date of stay: November 2019
Trip type: Travelled with family
Thank joveg2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 December 2019

Eastwing is not the best deal. They need to change their curtains. We complained and not much was done. If you happen to book book on the westwing side. Otherwise great staff and great food experience. I really enjoyed especially their breakfast.

Date of stay: February 2019
Trip type: Travelled with friends
Thank LucieNimu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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