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E&O Residences Kuala Lumpur
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Reviews (766)
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Reviewed 14 August 2017 via mobile

We stayed in this hotel for a long weekend. It is comfortably furnished and includes everything you might need for a long stay in the city. The hotel itself is situated within walking distance to malls, the helipad bar and the Petronas towers. I would definitely recommend this hotel.

Stayed: July 2017, travelled as a couple
Thank Travellingtheworld83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DonnyEwe, Director of Sales at E&O Residences Kuala Lumpur, responded to this reviewResponded 15 August 2017

Dear Valued Guest,

Thank you indeed for staying with us and sharing your positive experience on TripAdvisor. It is great to know that you enjoyed your stay and we hope to have the pleasure of welcoming you back.

Kind regards,
The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2017 via mobile

We have booked the two bedrooms suite. We were given a suite in tower 2, 19th floor and the view we had is Menara KL which was great view. The suite is very big with all amenities and white goods. The suite is slightly worn in terms of marks on walls, AC is good but not super cold and one of the AC was extremely noisy, the carpet is not spotless. The made of the room was very good. The breakfast is poor and served in a restaurant called delicious attached to the buildings. It is the same breakfast everyday and we stayed for 7 days. The location though is great, walking distance from Menara KL, Petronas twin towers and Suria KLCC. Walking distance to loads of food and shopping options like the jalan bitang street where pavilion and other shopping mall exist. Check out and check in was smooth and fast. They have a nice swimming pool and seating area around it is very well made. Overall experience is very good

Stayed: August 2017, travelled with family
Thank mahmoud s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DonnyEwe, Director of Sales at E&O Residences Kuala Lumpur, responded to this reviewResponded 14 August 2017

Dear Valued Guest,

Thank you for sharing your review on Trip Advisor. It gives us great pleasure to hear that we have made your stay enjoyable and memorable with the great view of our residences. On another note, we acknowledge your feedback in regards to area that requires improvement.

We look forward to the pleasure of welcoming you back.

Kind regards,
The Management

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Reviewed 11 August 2017 via mobile

I don't understand the excellent ratings for this place. This is a 5-star residence, that has to be the benchmark and it is for sure not a 5 star location. The lobby is fine. Check in was done rapidly. The moment you get out of the elevator you get a different impression. The doors to the apartments are worn, color was white now they are grey. The apartment smelled bad. Airconditioning is very loud.
Breakfast is served in a small 3rd party place around the corner, very busy and bad food, we just went once.
Positive points: the apartment was large and centrally located.
However we expected a 5-stars stay and we didn't get it. We won't return. Have a look at my other reviews, I am not the person who always complains.

Stayed: August 2017, travelled with family
2  Thank Pats911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DonnyEwe, Director of Sales at E&O Residences Kuala Lumpur, responded to this reviewResponded 14 August 2017

Dear Valued Guest,

Thank you indeed for staying with us and providing us with your feedback. We acknowledge the issues that you experienced during your stay in our residences. Please accept our sincere apologies for that and your comments have been shared with our team and these will be addressed accordingly.

On a positive note, we are delighted to know that you enjoyed the spacious suite in our residences.We do hope to have the pleasure of welcoming you back again.

Kind regards,
The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2017

Fantastic place to stay. Staff very friendly room is amazing spacious views outstanding can't fault anything about this hotel. Monorail very close as are buses. Would stay here again. Night views are amazing.

Room Tip: Get city views on higher levels very sound proof.
  • Stayed: August 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank Bev C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DonnyEwe, Director of Sales at E&O Residences Kuala Lumpur, responded to this reviewResponded 11 August 2017

Dear Valued Guest,

Thank you indeed for staying with us. We are most pleased to read of your recent enjoyable experience at the E&O Residences Kuala Lumpur and thank you for your review on Trip Advisor. It is great to hear that you had a wonderful stay in our residences.

It has been a pleasure having you as our guest and we certainly look forward to welcome you back again in future.

Regards,
The Management.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2017

I booked E&O last minute and got a very decent deal for a suit, equipped with everything including a washer and a dryer, so I could even do my laundry myself. The staff were extremely friendly. The hotel is within 10 minutes walking distance from the Petronas Twin Towers, as well as from Bukit Bintang food streets. Therefore, you get the real feeling of living in the downtown of one of Asia's biggest metropoles.

  • Stayed: July 2017, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Pratyush D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DonnyEwe, Director of Sales at E&O Residences Kuala Lumpur, responded to this reviewResponded 7 August 2017

Dear Valued Guest,

Thank you indeed for staying with us and sharing your positive experience on TripAdvisor. It is great to know that you enjoyed your stay and we hope to have the pleasure of welcoming you back.

Kind regards,
The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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