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Review Highlights
Nice Mall, very lively

Its a great mall, very lively. It has plenty of outlets covering all rice range. Some mega stores... read more

Reviewed 12 February 2024
Atycoon
,
National Capital Territory of Delhi, India
via mobile
Wonderful Midvalley!

The shops here are great! Lots of variety and definitely worth the visit. Coming from sleepy town... read more

Reviewed 23 January 2024
Climber02090692221
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Reviewed 31 August 2020 via mobile

The most popular mall in the town. Always full & crowded at weekend & public holiday. Branded products is priced above average

Date of experience: August 2020
Thank leecK9330OU
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mid_Valley_Megamall, General Manager at Mid Valley Megamall, responded to this reviewResponded 2 September 2020

Dear leecK9330OU,

Thank you for your review and please do share with us what you would like to have for better shopping ambience.

Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 July 2020 via mobile

Was at Thunder Match Technology (TMT) to purchase an item. I was told by their sales staff the particular item was out of stock. Went back to the outlet two weeks later, had asked another sales staff to order the item from their supplier. The sales staff told me he would call the supplier and give me feedback via text the next day but did not get a response from him for 2 days.
Called the outlet supervisor to check but was told the sales staff was busy hence he did not call the related supplier and respond to my message, a very convenient excuse. The sales staff did not even take the courtesy to respond to my enquiry which is very rude. The way the outlet supervisor conversed with me, his mannerism was very rude, very arrogant! Very bad customer service from their end! Very unhappy with this matter.

Date of experience: July 2020
1  Thank jensenmannh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mid_Valley_Megamall, General Manager at Mid Valley Megamall, responded to this reviewResponded 10 July 2020

Dear nb0820,

Thank you for your review of which the content noted with regret.

We are concern and view your feedback seriously as it is not only affect the image of the store but of Mid Valley Megamall's in whole. Thus we will highlight your dissatisfaction to the business owner.

We hope this will not deter you from visiting us again in th future.

Regards

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Reviewed 7 May 2020

I had to pay 3 Rm, just for crossing the overcrowded parkingspace. Normal Malls charge nothing for the first 15min.

Date of experience: May 2020
1  Thank Antony F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mid_Valley_Megamall, General Manager at Mid Valley Megamall, responded to this reviewResponded 2 June 2020

Dear Antony F,

Thank you for your review of which the content noted with regret.

Our parking allows 15 minutes of free parking. However, the driver need to validate the ticket before exiting. For your information the allowance of 15 minutes doesn't applies to Touch n Go payment system.

Hope the above clarifies.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 March 2020

Absolutely ginormous shopping mall! Looks to be new and very clean. Every shop you could think of plus a huge range of restaurant options.

We visited for a work meal and we only ate at Madame Kwan's (reviewed separately). However if you like to shop you could easily spend a full day walking around the mall and getting lost, and you still wouldn't have seen everything!

Date of experience: February 2020
Thank Laura T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mid_Valley_Megamall, General Manager at Mid Valley Megamall, responded to this reviewResponded 15 March 2020

Dear Laura T,

It was our pleasure to hear that you have enjoyed your visit to Mid Valley. It is our commitment to provide one stop convenient shopping with affordable brands under one roof and will continuously to improve our tenant mix. Your patronage and support are much appreciated.

We look forward to your upcoming visit.

Thank you & regards.

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Reviewed 8 March 2020

This is one seriously impressive shopping centre, but IMO, is way too big. My family and I like to have a look at the shops but this was simply bewildering. It seems to have just about anything and everything any serious shopper could want, including some very good places to eat, though if you're going to go and want to have lunch, do NOT try and do this during normal lunch hours. Many restaurants had queues and it took us a good 20 minutes to find a place that had a spare table.
All the usual amenities are available, it's well signposted and very easy to move around, even for those with a disability. It's simply way too big - unless you've got a day or two and some very good walking shoes!

Date of experience: March 2020
1  Thank hoges1959
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mid_Valley_Megamall, General Manager at Mid Valley Megamall, responded to this reviewResponded 11 March 2020

Dear hoges1959,

Thank you for your review and we are glad that you had a good time in the mall.

We provide convenience to our shoppers under one roof with mixture of fashion, footwear, outdoor gears, salon & haircut, post-office and many more, so that our visitors need not travel to other places to get to shop. Our sister mall, The Gardens Mall, provides options for those looking for luxury brands.

It has been a pleasure having you and your family. We look forward to have you back visiting us again on your next trip back to KL.

Regards

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