Don't use this tour company. We hired a van with driver 3 days for our KL trip, everyday the office confirm us the driver day by day at night, out of the office hour. This is very unprofessional and worse communication!! 1) Upon arrive for airport pick up they gave us the wrong driver contact no. we were looking for the driver at the airport until we get the right one, the confirmation for driver was sent in last minute and at the end of the day they sent us to the wrong hotel! 2) On the last day of the trip, the driver came 30 mins late they txt me 10 minute before the trip start and we were waiting for the driver at the lobby. They said the driver take emergency leave so that cause the delayed, then they send the new one replace in last minute again!!! We compaint to the office and we didn't hear any apologise from them about this matter and they didn't feel bad for this at all. They said they can not predict the future what will happen! Really disappointed about this and we will not use this company again!!!
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