My name is Faisal Talfat from Qatar and I traveled to Manila Philippines this November and stay almost 20 days . I book in Diamond Hotel Manila. Few days before I arrive in Manila I call Hotel and speak to your duty Manager Miss Vianny Siasat and request for connecting room. After I arrive she give me the connecting room for me and my brother Mohammmad but room is old so we not like this. I ask Miss Vianny to change and she help readily and give me a renovated room. Excellent service from her. She give me very reasonable price also for room and me and brother like it very much.
Not only this she always checks if we are comfortable and we want anything regularly. She also talk to me regular in reception and check if all OK. We are very impress with this excellent service of your Duty Manager Miss Vianny and want to give our appreciation for this.
She also come when we check out and say good bye to us. This was very nice of her.
One suggestion we have for improvement is you must have Halal Menu for Muslim guests and also include Al Jazeera channel in your entertainment packageMore
- Free Wifi