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“Suite Place”

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Eastwood Richmonde Hotel
Ranked #16 of 63 Hotels in Quezon City
Reviewed 12 January 2013

This is just one of two hotels (at least the only ones I can think of) in the metro that is adjacent to a shopping mall, and the only one that has a one-bedroom suite. The one-bedroom suite is of utmost priority as we were checking-in with our son's yaya (nanny). :-) We have always enjoyed walking in and around the Eastwood Mall.

We would assume that all one-bedroom suites are corner rooms. Ours had a view of the park/fountain-- very nice view. This was requested as we didn't want a room facing the Marikina River.

Our room had elegant and simple furniture and colors. The biggest disappointment though was having a mere queen-sized bed and not the expected king. It IS, after all, a suite room. Hmmmm. This is a first time for us to see a four (or is it five?)-star hotel without centralized air-conditioning. Had to adjust the two wall-mounted units' temperature frequently as it took a while for us to figure out how to change it. (There's this delay in the remote control's display.)

Have read so much criticisms about the slow and not-free internet connection. We paid P500 for the one-device-at-a-time 24-hour wi-fi. Connection was surprisingly fast. ;-) No complaints there.

Not a wide buffet breakfast selection offered at the brightly-lit Eastwood Cafe, perhaps due to space constraints. But they really could have made it a special one-- it was Christmas Day.

It was a hassle-free check-in and check-out for us. We took their advice (sent as phone message) of early settlement of our room charge. Paid for our room at 10 AM, and just had the room checked at exactly 12 noon by a room attendant.

Keep it up, Eastwood Richmonde. :-)

  • Stayed: December 2012, travelled with family
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1  Thank thincrust88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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276 - 280 of 375 reviews

Reviewed 9 January 2013

Booked a DeLuxe King room last New Year's eve, December 31, 2013, to celebrate the New Year's Eve countdown at Eastwood.

The room was clean and the bed was big to accommodate my Mom and myself. The airconditioning unit worked well, though it could get very cold sometimes. We did not hear any noise from outside despite the ongoing grand celebration around the hotel premises (perhaps, one reason was our being located on the 37th floor). But, sad to say, the room's view from the 37th was not that impressive because it faced portion of the city and the Marikina river. It was totally opposite to where the action was.

The amenities provided were great, both in the bedroom and the bathroom. I truly appreciate the hotel's idea of providing a bathroom scale, where you can monitor your weight after doing a lot of eating during the grand celebration. It is very seldom now that you can find a bathroom scale being provided in hotels, even in Asia and the U.S. This is a plus factor for Richmonde!

Overall, our stay was pleasant, though we were not able to use the pool and the gym due to limited time. Only downside is the view from the 37th floor.

Room Tip: Higher floors are much quieter.
  • Stayed: December 2012, travelled with family
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1  Thank minovero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 January 2013

I have stayed at this hotel 4 times on 4 searate trips to Manila. My 1st stay was great and my review reflects that. Since then I have been less enthused. The stadd is great, friendly and attentive. If you stay at this hotel, you need to be aware that although the hotel is new, it is heavily affected by the environment. None of the rooms have true central air conditioning. They all have externally mounted units with internal vents. The problem is that the walls by the units are not sealed, they are actully open where you can see light. Subsquently your room air is not that different from the outside air. So humidity, rain and smog are present. Due to the high humidity and room key controlled electrical systems, mold also tends to be present in the rooms. If you have any mold sensativities, this can negatively impact you room comfort and sleep.

The restaurant food is good, the internet is strong and fast. Gym is very nice, pool and spa are great additions.

Room Tip: Get a 1 room suite if you can
  • Stayed: December 2012, travelled on business
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1  Thank Prayzur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
adioso, Director of Communications at Eastwood Richmonde Hotel, responded to this reviewResponded 29 January 2013

Dear Mr. Prayzur,

We are very grateful for your patronage and we appreciate your reviews.

We are also pleased that you find the service of our staff delightful and our food, wi-fi, and Fitness Center facilities to your liking.

Regarding your concerns about the air conditioning inside our guest rooms, we deeply regret if the A/C unit in the room you stayed in had gaps around its installation. This is definitely not the norm since we take care to seal and secure the room from outside elements. However, as you mentioned, the hotel is fairly new, but unfortunately, it has already been slightly affected by extreme weather conditions in the country. Because of this, we have already begun planning a maintenance and restoration project for the guest rooms to ensure the continued comfort, convenience, and safety of our guests.

We truly hope that this experience has not deterred you from returning to the hotel and giving us the chance to serve you again. Rest assured that we shall do our best to make your next visit as pleasant and comfortable as can be.

Sincerely yours,
Annie Dioso
Director of Communications

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 January 2013

I wanted to write this review for their lobby restaurant which is the Eastwood Cafe. We dined her couple of months back and we enjoyed it. We did not expect it to be that good because we just got those resto vouchers from a group buying site. There was carving station for roast beef and there was even lechon (roasted pig). The buffet dishes were impressive and not to mention they all tasted good (so much better than the Intercon). I am a cheese eater and they had several kinds of cheeses. Their desserts were so adorable too. We are definitely going back and hopefully they will be available thru group buying sites again. Cheers!

  • Stayed: October 2012, travelled as a couple
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Thank Belle W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2013

Stayed in a one bedroom suite on December 31 New Year's eve. Clean room, comfy bed, superb location. Fireworks were spectacular. Enjoyed my stay overall. Only comment is that there's no kiddie pool. Otherwise, would definitely stay there again.

  • Stayed: December 2012, travelled with family
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1  Thank Anabelle A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Eastwood Richmonde Hotel

Address: 17 Orchard Road, Eastwood City | Bagumbayan, Quezon City, Luzon 1110, Philippines
Region: Philippines > Luzon > Metro Manila > Quezon City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in Quezon City
#7 Luxury Hotel in Quezon City
Price Range: RM374 - RM676 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Eastwood Richmonde Hotel 4*
Number of rooms: 135
Official Description (provided by the hotel):
The second Richmonde Hotel brand rises at the heart of Eastwood City, the first urban community east of Manila developed by leading real estate developer Megaworld Corporation. Bearing the name of this pioneering live-work-play enclave, Eastwood Richmonde Hotel completes the township's mix of office and recreational establishments and answers the lodging needs of business and leisure travelers in the metropolis, not to mention the hotel requirements of residents and corporations in the locality. ... more   less 
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Also Known As:
Eastwood Richmonde Hotel Quezon City, Philippines - Metro Manila

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