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Reviews (189)
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All reviewsfront deskgentleman workingmarriott chainfree weightsbreakfast hostclose to downtownhitchcock woodslittle thingseach morningwalking distanceindoor poolthe breakfast areaneeded anythingdefinitely stay here againyogurtstaff was friendlyclean hotel
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Reviewed 11 September 2016

Can't say enough things about the great stay here. The room was clean and very comfortable. You couldn't hear any noise in the hallway and the pool was clean and relaxing. The hotel breakfast was simple and very good. i will definitely stay here again.

  • Stayed: September 2016, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Chris W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristina G, General Manager at Fairfield Inn & Suites Aiken, responded to this reviewResponded 29 September 2016

Dear Chris W,

We appreciate you taking the time to share your feedback with us on TripAdvisor.

I am glad that you enjoyed staying here with us and that you found our newly renovated rooms clean and comfortable. We look forward to having you stay with us again on any future trips to Aiken.

Yours in Hospitality,
Kristina Gilbert
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 August 2016

Was in town for a pickle ball tournament. Hotel was 1 minute from venue. This hotel is close to everything in aiken. Recently remodeled,rooms and hotel interior are in excellent shape. The heated indoor pool is luke warm and very nice. Also has a whirlpool.

Would like to see real eggs for breakfast instead of the packaged eggs. Other than that the breakfast was very good.

Price of the hotel thru the web was excellent.

Room Tip: Get a room on the first floor near the pool .
  • Stayed: August 2016, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank R0bertp558
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristina G, General Manager at Fairfield Inn & Suites Aiken, responded to this reviewResponded 29 September 2016

Dear R0bertp558,

Thank you for sharing your feedback with us on TripAdvisor.

I am glad you choose our hotel for the Pickle Ball tournament, as we hope to see you next year for it as well! I am excited to hear that you enjoyed our newly renovated hotel and our indoor pool. We are getting ready to roll out a new breakfast in October/November, so please come back and try it out!

Yours in Hospitality,
Kristina Gilbert
General Manager

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Reviewed 14 August 2016 via mobile

There is nothing exceptional about this place, but it is what you expected from a Fairfield. The rooms are big and the area is quiet, so good chance for you to get a goodnight's sleep. The front desk staff is great and really goes out of their way. The housekeeping in my room was a bit off - hair in the bathroom, lotion was half filled and used - not replaced the next day. The location is a bit in the middle of the center of Aiken and the shopping area, but that can be a good thing.

Stayed: August 2016, travelled on business
Thank ThatchersBiscuit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristina G, General Manager at Fairfield Inn & Suites Aiken, responded to this reviewResponded 29 September 2016

Dear ThatcherBiscuit,

Thank you for taking the time to share your review with us along with other TripAdvisor Travelers.

I am delighted to hear that you were able to get a goodnight sleep in our newly renovated hotel. I am even more delighted to hear that our front desk staff provided you with great service. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort to improve our service.

We hope to see you back on any future trips to Aiken!

Yours in Hospitality,
Kristina Gilbert
General Manager

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Reviewed 3 August 2016 via mobile

Checking in I noticed several containers around the property and was nervous there was a renovation in progress.....to my surprise....it was done. The rooms are fabulous! The exterior as well as interior. The staff is famously friendly and on point! We will be back in 2 weeks for a horse show and are booking here again!

Stayed: August 2016, travelled solo
Thank traveling1Red
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristina G, General Manager at Fairfield Inn & Suites Aiken, responded to this reviewResponded 29 September 2016

Dear traveling1Red,

I am super excited to hear that you enjoyed our new rooms! Our newly renovated hotel has been a big hit with all of our guest, as they are so pleased with the new decor we have! I am excited that you were able to meet some of our great staff which we have here at our hotel. Our goal is to try to provided that true southern hospitality, and with reviews like this, I am certain we are on the right path.

We look forward to greeting you back on any future trips to Aiken!

Yours in Hospitality,
Kristina Gilbert
General Manager

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Reviewed 26 June 2016 via mobile

Enjoyed our stay. The room was very clean. The bed was very comfortable.Breakfast which is included was very good. Staff was friendly and very helpful. They offer free wifi and have an office center with computer and printer. True to Marriott standards!

Stayed: June 2016, travelled with family
Thank FooledOnce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristina G, General Manager at Fairfield Inn & Suites Aiken, responded to this reviewResponded 29 September 2016

Dear FooledOnce,

Thank you for taking the time to share with not only us, but with all the other TripAdvisor Travelers as well, your feedback of our hotel.

I am pleased to hear that you enjoyed your stay here. We look forward to welcoming you back on any future trips to Aiken.

Yours in Hospitality,
Kristina Gilbert
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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