Soccer tournament in Aiken and the hotel had overbooked the rooms. True to form, my husband saved our confirmation email for our 2 double bed room. Unfortunately, the decision had been made we were staying in a king bed. Well, that just didn't work for our family of four. After some pleasant conversation with the manager, we worked out an agreement which included a cot and some money back on our credit card.
I was truly impressed when I looked out our room window and saw the beautiful manager pushing the cot across the parking lot for us.
This is truly going the extra mile. I hope the owner knows what a gem of a staff they have and compensate them accordingly.
We will stay there again only because of the staff.More
- Free Wifi
- Free Parking