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Reviews (201)
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All reviewswafflessix flagsroom was cleanfront deskfree breakfast and wifiupon checkinstaff was super friendlyseveral restaurants within walking distanceshower areastayed for two nightsheavy trafficsmall pooltrolley stopdecent breakfasthot breakfastwould stay here againhighly recommend this hotel
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9 - 14 of 201 reviews
Reviewed 13 July 2017 via mobile

One thing I can say that the customer service was excellent!! But the property itself needs some major improvements. Yes the rooms were clean but the beds and shower area needs major upgrades. It is in a great location across from a Hilton and down the way from Hilton Garden. Since both of those properties were full we decided to just tuff it out. Customer Service 5 but property 2

Stayed: July 2017, travelled with family
Thank Great O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DFWAR , General Manager at Fairfield Inn & Suites Arlington Near Six Flags, responded to this reviewResponded 14 July 2017

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairfield Inn & Suites Arlington Near Six Flags.

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for your issues. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward.

Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Arlington.

Sincerely,
Nestor Estrada
General Manager
Fairfield Inn Arlington, Texas Near Six Flags
nestor.estrada@marriott.com
(817)649-5800

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 July 2017 via mobile

The property itself is a little out dated but extremely clean. I had some issues with my room regarding maintenance type things, but the manager was extremely helpful and went above and beyond to resolve my issues. He personally went to several different rooms until he found one he thought would better suit the needs of myself and my daughter. Once he found a room for us to move to (which was an upgrade to a suite), he personally assisted us in moving our things and also called our room later on to check on us and see if we needed anything. Even though the property is older and there are some minor issues, it is extremely clean and comfortable. Every staff member we encountered went above and beyond to assure we had a pleasant stay.

Stayed: July 2017, travelled with family
Thank V2088JTlorim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2017 via mobile

We stayed here for 2 nights and didn't have a single problem. The front desk clerk, Yamel, was beyond great! She was able to answer our questions and get us up to our room quickly. Highly recommended!!

Stayed: July 2017, travelled as a couple
Thank outoftown17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 June 2017

Well located for Rangers/Cowboys/Six Flags. You can see Six Flags from the hotel. Shuttle service to all venues. Nice rooms, quiet, friendly staff. Eggs, bacon, and waffles for breakfast. Kids playing n pool until 11PM. Only issue - there is construction in front of the hotel so you must make a left turn out of the hotel. This takes you in opposite direction from the attractions and dumps you on an access road for the freeway. Do some research and find out in advance how to get where you are going. Even then after the ball games many of the streets are closed off - can be interesting in the dark getting back to the motel!

Room Tip: away from the pool
  • Stayed: June 2017, travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank den979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2017

The room was clean, breakfast was superb, Yamel at the front desk was so helpful with a smile the entire time. We would definitely stay again! Loved the trolley service to the parks that saved parking.

  • Stayed: June 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Alicia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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