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“Nice stay, wonderful staff!” 5 of 5 bubbles
Review of Residence Inn Austin Downtown/Convention Center

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Residence Inn Austin Downtown/Convention Center
Ranked #40 of 200 Hotels in Austin
Certificate of Excellence
GreenLeadersSilver level
Cibolo, Texas
Level Contributor
57 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Nice stay, wonderful staff!”
5 of 5 bubbles Reviewed 5 January 2012

Nice spacious room, with small kichenette. Very comfortable and clean. The best was the social hour and the breakfast buffet. The hotel connects with the courtyard hotel also, but the Residence Inn includes breakfast and has suites. This is the second time we stay and the staff always have a smile and any info you need they are more then willing to help. It's also 1 or 2 blocks away from 6st and walking distance to the state capitol where you can take the family. We enjoyed both day and night going out. We had a 16 yr and a 12 yr. and they enjoyed themselves also.

  • Stayed December 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Mario1986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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406 reviews from our community

Traveller rating
    195
    154
    38
    12
    7
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (94)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Portuguese first
  • Any
English first
San Antonio, Texas
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed 4 January 2012

Smaller than normal rooms for this type of hotel. Staff was very attentive and friendly, and acknowledged you every time. I had one even push the elevator button for me. Location was convenient for 6th Street scene. Did not feel very safe walking around the area at night. We were there for New Year's Eve, so the hotel was very full. They ended up parking cars in the rotonda in front of the hotel, which made it look like a car dealership. The room amenities were OK, room was clean. Seemed they didn't have enough utensils like coffee mugs, but I forgave them for that. The breakfast buffett was very good, and the maitre 'd at Champions was super, very cheerful and kind and helpful. Kudos to him. Kudos to the front desk staff too. I would stay there again, but not during hi traffic days like New Year's Eve. The hotel was clean and everything in the room worked.

Room Tip: High floor advised. We stayed in 7th.
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  • Stayed December 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TravelingBugman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stavanger, Norway
Level Contributor
46 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 1 January 2012

We returned to this hotel after staying here with friends back in 2008. Same good service and comfortable rooms. The location is great with very easy access to downtown, The Capital building and restaurants.

Room Tip: Higher floors are better for young families as you are further away from the late night street noise...
See more room tips
  • Stayed December 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank WanderingClarkes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia, Pennsylvania
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 23 December 2011

Due to travel glitches, I arrived at the Resdience Inn at 11:45 at night. The front desk greeter was marvelous and sympathetic. I was due to switch rooms after three nights from a suite to a regular room (gov't rate) for one night But, the customer-focused front desk gal--Tanya--allowed me one more night in the suite. What a relief not to go through the hassle of moving! As mentioned before, the breakfast buffet was great--hot cereals, entrees, waffles, fresh fruit & yogurt.

And a special shout-out to the housekeeping staff. My suite and the hallways and public areas were consistently spotless (not like other hotels where room order trays languish for hours in the hall). Given these attributes and the great location, I give an enthusiastic 'thumbs up' to the resdience Inn and its staff.

  • Stayed December 2011, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Maureen A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 29 November 2011

Great location if you need to be downtown. Extremely over priced considering there are other Marriott properties minutes away. This is a hybrid design with courtyard. Two separate desks that have as much communication between them as the middle east.

  • Stayed May 2011
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Ajdg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Residence Inn Austin Downtown/Convention Center

Property: Residence Inn Austin Downtown/Convention Center
Address: 300 E 4th St, Austin, TX 78701-3612
Region: United States > Texas > Austin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#8 Green Hotel in Austin
#23 Business Hotel in Austin
#24 Romantic Hotel in Austin
#33 Family Hotel in Austin
Price range (per night): RM649 - RM1,520
Hotel Class:3.5 star — Residence Inn Austin Downtown/Convention Center 3.5*
Number of rooms: 179
Official Description (provided by the hotel):
The newly-remodeled Residence Inn Austin Downtown/Convention center is in the heart of downtown adjacent to the Convention center and within walking distance of the famed 6th Street and Warehouse Entertainment District. Guests love this ideal location with easy access to all of Austin’s favorite destinations including the State Capitol and the University of Texas. The remodeled lobby features trendy designs and comfortable seating areas in the Gatehouse that are perfect to catch up with family and friends. Guests also love the onsite dining options including Champions Sports Bar & Restaurants serving over 25 draft beers as you watch the big game on their 24 HD TVs, and also the Starbucks Café which offers delicious sandwiches, pastries, and their signature coffee. The renovated, apartment-stryle Guest rooms are 50% larger than a standard hotel guest room and offer luxury Queen beds, flat-screen TVs, separate living and dining areas, and full kitchens with refrigerators, stovetops, and microwaves. Guests enjoy free WiFi, an indoor pool, and rooftop terrace offering stunning downtown Austin views. ... more   less 
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Also Known As:
Residence Inn Austin Downtown / Hotel Austin
Austin Residence Inn

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