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620 - 625 of 1,272 reviews
Reviewed 21 July 2018

Location is very good. Our room was on the top floor, overlooking 6th street. Incredible view. Beds were very comfortable and clean. Everything was clean, worked, and convenient. This is why we’re SPG members. We slept better here than we do at home. Great hotel. Oh, but $42 to park kind of sucks. Get ready for that.

Date of stay: July 2018
Trip type: Travelled with family
Thank David T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 July 2018

I was at this hotel for a conference. The facilities are great and honestly the best hotel food I have ever had. The amenities and staff were superb. Set your expectations though, the hotel is near 6th st. Despite being on the 17th floor, I felt like I was in a club all week, the music was so loud below.

One of the features I was most excited for was the pool. I imagined enjoying a nice book by the pool and relaxing. I was there for 5 nights and every day it was like Spring Break in Cancun up there. Very drunk people and very loud music.

If you are going to for a party weekend, this would be the perfect spot. If looking for something relaxing, professional or family friendly, I would recommend heading downtown.

Date of stay: July 2018
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Kim G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nicholas S, Manager at The Westin Austin Downtown, responded to this reviewResponded 25 July 2018

Dear Kim G,

Our hope is that all our guests experience a peaceful environment during their stay. That said, it was brought to my attention that your stay was interrupted by a loud disturbance caused by other guests at our pool deck. I sincerely apologize for the inconvenience and will take the necessary steps to ensure this is an isolated incidence. If you would like to further discuss your stay, I invite you to reach out to me directly.

It was a pleasure to have you as our guest and we look forward to serving you again whenever your travels bring you back to Austin.

Sincerely,
Nicholas
Assistant General Manager
Westin Austin Downtown

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 July 2018

Located in downtown, only two blocks from the major street called "Congress"
My stay was pleasant, the service is impeccable.
The only thing is that the toilet flush doesn't work quite well, you had to press harder and longer for it to work. Room 1029.

Date of stay: July 2018
  • Trip type: Travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Geminican
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 July 2018 via mobile

Thank u Jorge u were so awesome with getting us just what we needed for our weekend stay. Everything was so great. I'm in hopes of returning for our anniversary. Although the pool was awfully small it was a glorious view.

Date of stay: July 2018
Trip type: Travelled as a couple
1  Thank Jesi B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 July 2018

My wife and I recently stayed at the Austin Westin and it was a great place to stay. The location of the hotel was perfect for our trip and conveniently located for what we wanted to do. The hotel was clean and orderly for our entire stay. I would like to call out the exceptional service provided by Taylor at the front desk. She went out of her way to recommend things to do and places to eat and she was spot on for everyone of them. Service like that makes a trip so much more enjoyable and did not go unnoticed. Special thanks to her.

Date of stay: July 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
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Thank lewisbrehm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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