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Comfort Suites
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Reviews (220)
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All reviewssofa bedhot tubroom was cleanindoor poolwafflesbiscuitsking suitecreeper trailstay there againwaffle makerthe breakfast areaconvenient locationfront desk clerksausage gravycomplimentary breakfastlong drivejamie
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Reviewed 7 October 2016

We spent a night here while on the road, and it was very comfortable. Had some computer issues when checking in but quickly resolved and our room was quite large and very clean. The in room coffee was even drinkable. Breakfast area was bright and well kept. Would definitely stay here again. Went to JJ's Restaurant and Sports Bar down the road for dinner and had a great burger. Also had wonderful Celtic music from kilted guys playing the bagpipes and other authentic instruments!

  • Stayed: October 2016, travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank Susan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kate M, General Manager at Comfort Suites, responded to this reviewResponded 15 March 2017

Thank you for taking the time to leave us a review! I was thrilled to read that you enjoyed our clean rooms and our savory coffee. I was also glad to see that you enjoyed some of Abingdon's happening hot spots! Please be sure to come back to us when you are in this area again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 September 2016

We booked this as just a place to stop overnight. The room was about the largest I have ever stayed in. Plenty of room in our King suite for us and 9 if they had been traveling with us) 2 adult kids. Clean and quiet.Good value for the price Decent breakfast menu, although the eggs tasted a little "powdery." Fridge, microwave and coffee pot in room.

  • Stayed: September 2016, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Fritzwiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kate M, General Manager at Comfort Suites, responded to this reviewResponded 15 March 2017

Thank you for taking the time to leave us such a wonderful review! I was thrilled to read that you enjoyed our super spacious suite! Here at the Comfort Suites, we pride ourselves on making sure all of our guests are comfortable and happy! We would love to have your whole family with us the next time you are here! They could take dip in our heated indoor pool or partake of our yummy flavored waffles at breakfast! Hope to see you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 September 2016

We stayed for two nights in a 2 queen with pullout couch room. The rooms were very clean! The hotel is smoke free, which is why we picked it!!! The staff was nice and helpful! There was quite much to choose from for breakfast and it was good stuff!

  • Stayed: September 2016, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Jess01234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 September 2016

We stayed here two nights wrapped around the Battle at Bristol football game between Virginia Tech and Tennessee. It's located at exit 14 just off of I-81 about two miles from downtown Abingdon and the Barter Theatre.

The staff is very friendly and very professional... and check-in and check-out was efficient. The breakfast area was clean and offered a nice variety. And their coffee is very good. The room has a fridge, micro and coffee maker. The bathroom was spotless and serviceable.

While the rate was somewhat inflated for the event at Bristol, it wasn't ridiculously so.

It's great place to stay if you're going to event at Bristol Motor Speedway, the Batert Theatre or just visiting the area.

Room Tip: Check Choice Hotel website, then call property to see if you can get a better rate or room.
  • Stayed: September 2016, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Hokie67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 September 2016

The hotel and front desk staff were great but when we got stuck in the elevator between floors 1 & 2 after the fire department got us out the manager or owner didn't check with any of the people stuck to see how they were. When we checked today 9/11/16 my wife was showing front desk clerk the bruise on her arm from getting out of the stuck elevator. We had to jump around 4 or 5 feet to get out of elevator. the manager or owner was present this morning but he didn't say a thing or ask her how she was. This showed me a lot there that he didn't care about the safety of his customers.
I would think twice about saying here again. I had two rooms for two days.

Room Tip: first floor
  • Stayed: September 2016, travelled with family
    • Location
    • Cleanliness
    • Service
3  Thank OldGolfer0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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