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“Overall very good stay and would recommend to others”

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Old Colony Inn Alexandria
Ranked #23 of 54 Hotels in Alexandria
Reviewed 22 August 2017

Came to town for the Packers/Redskins game and to see some DC sights. Staff was very nice. Breakfast was diverse and very good. Room was clean and everything worked well. Chose this hotel partly because of proximity to the Metro. We came in the early afternoon and there wasn't a driver to take us to the Metro station but they called Uber for us who was there promptly, so that was very nice. Out of four trips to and from the Metro though we walked it (about a mile) two times because there wasn't a driver available in the time period we needed. The last was understandable as we got back after midnight from the game. Overall a very good stay and good value. The area for the hotel is very nice as well.

  • Stayed: August 2017, travelled with family
    • Value
    • Rooms
    • Service
Thank rrtucker42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wil L, General Manager at Old Colony Inn Alexandria, responded to this reviewResponded 28 September 2017

Hello rrtucker42,

First and foremost, HTTR…even though the Skins lost. We’re delighted you had a great stay with us and would recommend us to others. I’m happy to see you enjoyed our breakfast and took advantage of our shuttle service when available. We hope to welcome you back the next time you’re the area. We’re happy to offer discounted rates for returning guests.

Kindly,

Wil Laura

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8 - 12 of 609 reviews

Reviewed 2 August 2017

The only thing missing was fridge and microwave from rooms.
The room was decent size, the bathroom creeped me out, the floors are old and it's the nature of the beast. Just wear slippers or shoes from bed to bathroom. Took a while to hookup dvd player and after finding dirty coffee maker in our room, we just skipped it. didn't get the breakfast, but went to store down street. parking is free and great place for middle ground for touring.

  • Stayed: May 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank TCProfiler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wil L, General Manager at Old Colony Inn Alexandria, responded to this reviewResponded 14 August 2017

Hello TCProfiler,

Thank you for staying with us and sharing your experience. While I’m happy you enjoyed the size of our room, I’m sorry to see our bathroom floor was a concern, however, I assure you there is nothing to worry about. I hope your recent experience doesn’t deter you from returning. I’m happy to discuss your stay in more detail; please feel free to reach out to me.

Respectfully,

Wil Laura

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Reviewed 1 August 2017

I read some of the reviews about this hotel and was a bit concerned with the latest negative ones. Nevertheless, we decided to stay there since it offered things we wanted—a centrally located hotel in a quiet, safe location, and one that was not overly expensive.—even with a $10 parking fee. We were not disappointed.

No, there are no elevators although there are people available to carry your luggage if you need help. We stayed on the second floor. The room was quiet and clean. The furniture was quite acceptable. The bathroom was spic and span.

Old Colony is a comfortable, somewhat sedate hotel, not for people who are bent on a good time who are perhaps a bit raucous. Its decor bespeaks that of an earlier time when good taste rather than a flashy appearance was the norm.

We found the front desk people to be friendly and courteous and pleased to give us advice about what to see and what to do. In conclusion, (and this is from a “picky” reviewer), the Old Colony is a value priced hotel located in the Old Town section of Alexandria, close to tons of restaurants.

  • Stayed: August 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank 565NYMan565
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wil L, General Manager at Old Colony Inn Alexandria, responded to this reviewResponded 14 August 2017

Hello 565NYMan565,

Thank you for sharing your wonderful experience with us and the trip advisory community. We’re thrilled you enjoyed your stay with us and found the hotel well suited for your needs and expectations. We look forward welcoming you back the next time you’re in the Alexandria area; our team loves seeing a familiar face return.

Kindest Regards,

Wil Laura

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Reviewed 30 July 2017 via mobile

A hotel that has potential, Colonial style, needs to be remolded, it would be a great place, nice location but terrible room, no elevator for those that are mobily challenged, mold/mildew bathroom, dirty towels, dirty carpet, broken TV remotes, under staffed that night,
family was very unsatisfied. However, the front desk staff was very nice to us in trying to accommodate. Managers/Owners need to remodel be cause it could be a nice place to stay.

Stayed: July 2017, travelled with family
Thank Ghana R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wil L, General Manager at Old Colony Inn Alexandria, responded to this reviewResponded 14 August 2017

Hello Ghana R,

Thank you for taking the time to share your experience. I’m sorry your family wasn’t satisfied with our hotel. We strive to ensure our guests have the very best experience and are very sorry we failed to meet your expectations. We understand we’re not the newest hotel in the area but put great effort into ensuring our hotel is clean and our service is top notch. Please feel free to contact me directly to discuss your stay in further detail. I’ll make sure your lasting impression of us is a pleasant one.

Respectfully,

Wil Laura
Wil.Laura@OldColonyInnAlexandria.com
703-739-2222

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Reviewed 25 July 2017

This motel needs to be shut down and remodeled! It was probably one of the worst hotels I have ever stayed at but as nothing else was available, we didn't have any other choices. We booked with Booking.com and I find that when you use one of these sites, you get the worst room in the whole place. We were given the "handicapped" room. Oddly, it had a bathtub that a handicapped person could probably not utilize. Sheets and towels were thread bare. The bathroom was a disaster - water damaged ceiling over the shower, a sink so small that very few items could be placed on it and dirty floor. The toilet paper holder was falling out of the wall and hanging loose. They offer a free breakfast downstairs yet their elevator to that floor was broken, so again, if you are wheelchair bound - forget it. You are not getting down there. This place was so dismal and dreary that if we could have left and gone elsewhere, we would have. It cost us over $200.00 for this experience. The closet was the size of a 2x4 - ridiculous! It had a king bed in the room with broken down furniture and no night table or lamp on one side of the bed. I had to use the desk chair as my table. Just a depressing and dreary experience that I'd like to forget. The A/C unit barely worked.

Room Tip: Stay at another hotel!!!
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  • Stayed: July 2017, travelled on business
    • Value
    • Location
    • Service
Thank Gaye F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wil L, General Manager at Old Colony Inn Alexandria, responded to this reviewResponded 14 August 2017


Hello Gaye F,

Thank you for staying with us and sharing your experience. From the entire hotel family, I want to apologize that you felt your stay with us was unsatisfactory. Please note, we value all our guests equally and do not pick and choose which rooms our guests are checked into based on what website they book from. I’m sorry you felt the closets were too small and our furniture lacking. Due to ADA requirements, we have to sacrifice a little room and furniture for an oversized bathroom. Once again, we apologize for the inconvenience.

Respectfully,

Wil Laura

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Additional Information about Old Colony Inn Alexandria

Address: 1101 N Washington St, Alexandria, VA 22314-5352 (Formerly BEST WESTERN Old Colony Inn)
Region: United States > Virginia > Alexandria
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#17 Business Hotel in Alexandria
#20 Family Hotel in Alexandria
Price Range: RM358 - RM794 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Old Colony Inn Alexandria 2.5*
Number of rooms: 49
Official Description (provided by the hotel):
Parking Cost $10 Per Night ... more   less 
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Also Known As:
Best Western Old Colony Hotel Alexandria
Best Western Alexandria
Alexandria Best Western

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