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Reviews (337)
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4 - 9 of 337 reviews
Reviewed 28 July 2017 via mobile

Very small but clean room. Very clean bathroom. Very squeezed lobby space. Breakfast not included and it's quite expensive compared to the content. In case you don't find any other alternative this hotel could be an option.

Stayed: July 2017, travelled on business
Thank Mehmet A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 April 2017

Very unfriendly personal staff mainly female staff, annoying insistence to not accepting credit cards but only cash in the restaurant.
One night at 21.45 did not get me to access the restaurant because it was closed, my frend and other people went to restaurant quietly at 22.05.
Internet is terrible.
Nothing to compare with other ibis service that i udes on pass.

Room Tip: cercate altro hotel
  • Stayed: April 2017, travelled on business
    • Location
    • Cleanliness
    • Service
Thank kozne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WALID B, Gérant at Ibis Oran Les Falaises, responded to this reviewResponded 27 April 2017

Dear,

Thank you for taking the time to tell us about your experience at the ibis Oran. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 March 2017

The rooms are not very spacious, but the bedding is clean and so is the sanitary. The breakfest could be much better though.. It is definatelly overated, all the bakery was burnt to dark in both days we were staying and the range of fruits, chees an so on was simple and limited.. The staff is very friendly and helpfull, the place is secure and safe.

  • Stayed: March 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank daniela k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 March 2017 via mobile

Wifi connection in rooms are very poor you can't even logon to host website coffee machines was always out of service during my last stay for 4 days this created a rush and client even dont know where they can get a nespresso this is unfortunately a infact it was disappointing.
Best regards.

Stayed: March 2017, travelled on business
1  Thank hassan Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SMATI, Directeur général at Ibis Oran Les Falaises, responded to this reviewResponded 21 March 2017



Dear,

Thank you for taking the time to tell us about your experience at the ibis Tlemcen. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 February 2017 via mobile

Nice look Meybe future visit my friend arabic and stay Nice hotel more look but find This looked opinion be know How be good.more me tell friend can be quiet This place.be Not expensive and look Nice hotel

Stayed: February 2017, travelled solo
Thank Małgorzata J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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