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Reviewed 18 May 2016

The room had a filthy carpet, the restaurant also needed urgent care. I stayed at the fourth floor and still could hear the noise of the freeway which was close to the hotel.
The staff was ok but I'm sure that the hotels around us are a lot better....

Room tip: Higher florrs might be quieter
Date of stay: May 2016
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
Thank sibelleb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 November 2015

Old but reformulated hotel. The rooms are big and well decorated. Shower was cluttered with calcium (and I didi resolve unscrewing the head). Rooms on the 8th floor are extremly noisy because the dinner and breakfst are on floor above (with no isolation or carpet!). Service on the front desk is slow.

Room tip: Run from rooms at the 8th floor!
Date of stay: November 2015
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
Thank Eneas F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2014

I was there for a business meeting during one week. The room was with lot of noise, the service was bad, the meeting room was good, the food was terrible and the hotel was under maintenance so it was a real caos inside of it. It is a really old hotel, the room was so small.

Room tip: Ask for higher floors to try to avoid the noise in your room
Date of stay: January 2014
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank ebarock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 December 2013 via mobile

The service was good - everyone was very polite, the rooms were nice with king size beds, breakfast is very good - with tapioca and egg station, but there was a concert on the stadium closeby And we couldn't get any sleep one night - too much noise from outside - the windows didn't block the noise at night.

Date of stay: December 2013
Trip type: Travelled on business
Thank Adriana M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 August 2012

I stayed at the San Marco hotel during a conference. It is a remodeled property, but the significant effort to refurbish the place could not mask the reality of an old, decaying building. The rooms are spacious and reasonably appointed, but the bathroom was old with cracked tiles and a leaking pipe (the housekeeping staff put a pile towels on the floor but the water seeped through anyway). On top of it, during part of my stay there was no water supply to the room at all, and during another part we just had no hot water... Most of the staff did not speak or understand English, so attempts to get help or explanations on the phone have failed.

The halls are kept dark with motion detectors that are supposed to switch the lights on when a walking person is detected. The problem is that sometimes they do detect you, sometimes they don't - it can be pretty dark and scary when they don't.

On checkout I stated that I consumed one (1) bottle of water from the minibar, and the bill was prepared accordingly and signed. Then the front desk lady decided that according to her records I consumed two (2) bottles, not one. She spent the next twenty minutes on canceling the old bill and trying to create a new one, fighting the computer and stopping occasionally to answer the phone. All this effort and checkout delay for approximately $2.50 in (disputed) charges. I was glad to be out of there.

Room tip: I guess one should make sure the plumbing in the room is sound.
Date of stay: August 2012
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Reuel_Tidhar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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