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Reviews (101)
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1 - 6 of 101 reviews
Reviewed 26 March 2012

This is an old hotel, with some repairs, but not good, the bathroom is awful, windows also, well its not a good option and is expensive.

  • Stayed: March 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank brazserioustraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jailson Costa j, Gerente geral at Serrana Palace Hotel, responded to this reviewResponded 13 April 2013

Thank you for your comment
the hotel went through a general reform
to better serve them

Best Regards,

JAILSON COSTA
GENERAL MANAGER

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 May 2011

Old, expensive, noisy, poor breakfast, very small room, noisy air conditioner, out dated, slow elevator service

  • Stayed: May 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank mistereletronic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jailson Costa j, Gerente geral at Serrana Palace Hotel, responded to this reviewResponded 13 April 2013

Thank you for your comment
the hotel went through a general reform
to better serve them


Best Regards,

JAILSON COSTA
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 March 2017
Google Translation

  • Stayed: March 2017, travelled solo
    • Value
    • Sleep Quality
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 November 2016
Google Translation

  • Stayed: April 2016, travelled on business
    • Location
    • Rooms
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 October 2016
Google Translation

  • Stayed: October 2016, travelled on business
    • Value
    • Sleep Quality
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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