We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Becky A

Best staff and service

5.0 of 5 bubblesReviewed 25 Aug 2022
My friend and I stayed for almost a week and hated to leave. The hotel itself is beautiful with nice paintings and furnishings in the common areas. The breakfast buffet is amazing with a lot of different options. The staff (in particular Wolmir, William and Jessica) were so helpful and amazing. Wolmir, helped us find guides and was there for anything we needed--and he spoke English! William did as well and most of the other staff used google translator to make sure our needs were met. The pool area was great, especially the indoor thermal pool. We even got a massage at the hotel which was very relaxing. The food in the restaurant was not as good as the breakfast buffet but was ok. The elevator worked but was pretty small if you are claustrophobic.
Date of stay: August 2022
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Central de Reservas, Proprietário at Hotel Minas Gerais, responded to this review
Responded 25 Aug 2022
Thank you! It was a pleasure to host you and your friend in our hotel and we are delighted to know that you had a great experience with us.
We hope you come again soon!

Sincerely,
Hotel Minas Gerais.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nearby Hotels
RM 917
  • Priceline
  • ZenHotels.com
    RM 577
  • Trip.com
3.2 km from Hotel Minas Gerais
Free parking
Pool
RM 210
  • Priceline
  • ZenHotels.com
    RM 149
  • Expedia.com
    RM 199
0.6 km from Hotel Minas Gerais
Free Wifi
Pool
RM 440
Fully refundable
  • Priceline
  • Lol.travel
    RM 325
  • Hotels.com
    RM 438
0.3 km from Hotel Minas Gerais
Pool
Heated pool
RM 706
Fully refundable
  • Hotels.com
    RM 645
  • ZenHotels.com
    RM 525
  • Priceline
6.2 km from Hotel Minas Gerais
Free parking
Pool
RM 183
  • Priceline
    RM 183
  • Agoda.com
    RM 162
  • Trip.com
0.5 km from Hotel Minas Gerais
Free Wifi
Free parking
Exterior
RM 202
  • Priceline
  • Hotels.com
    RM 202
  • Expedia.com
    RM 201
203.2 km from Hotel Minas Gerais
Free Wifi
Restaurant
Get rewarded with One Key
  • Hotels.com
  • ZenHotels.com
    RM 905
  • Booking.com
3.5 km from Hotel Minas Gerais
Free Wifi
Free parking
Get rewarded with One Key
  • Hotels.com
    RM 1,205
  • ZenHotels.com
    RM 892
  • Booking.com
    RM 1,211
8.4 km from Hotel Minas Gerais
Free Wifi
Free parking
Get rewarded with One Key
  • Priceline
    RM 1,261
  • Trip.com
    RM 750
  • Booking.com
    RM 1,261
3.6 km from Hotel Minas Gerais
Free Wifi
Free parking
Go to your Happy Price
  • Trip.com
  • Agoda.com
    RM 83
  • Expedia.com
    RM 140
0.3 km from Hotel Minas Gerais
Free Wifi
View more hotels in Pocos de Caldas
Reviews (634)
Filter reviews
634 results
Traveller rating
301
267
49
11
6
Traveller type
Time of year
LanguageAll languages
Traveller rating
301
267
49
11
6
See what travellers are saying:
Selected filters
Filter
Updating list...
2 - 7 of 634 reviews
Reviewed 22 April 2018 via mobile

this is very good restaurant in north lombok.I am visited the restaurant when we celebrate our anneversarry..
and my son feel happy because the restaurant in front of beach.and we get the best service from all mina staff.

Date of stay: April 2018
Trip type: Travelled as a couple
Thank Nora N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Minas Gerais, Proprietário at Hotel Minas Gerais, responded to this reviewResponded 23 August 2022
Google Translation

Prezado Hóspede,
Muito obrigado por ter compartilhado seu feedback.
Cordialmente,
Equipe Minas Gerais

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 April 2018 via mobile

Is a classic hotel (more than 70 years) but very cozy, nice rooms, nice outdoor pool and inside pool with hot tube
Nice gym too.
Is very well located lot of walking eat options.
The breakfast is very good too , staff is nice too

Date of stay: April 2018
Trip type: Travelled on business
Thank dcdaniel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Central de Reservas, Proprietário at Hotel Minas Gerais, responded to this reviewResponded 23 August 2022
Google Translation

Prezado hóspede,
Muito obrigado por ter compartilhado seu feedback e elogios às nossas equipes,
Cordialmente,
Equipe Minas Gerais

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 March 2018

First of all, I should have done this review last year, but, family health problems got on the way, unfortunately... Excellent hotel very well located, at the centre of Pocos de Caldas, I've been there on June 2017, with my husband and my family, who lives in Brazil, never stayed there before, now, everytime I'll be back to Pocos de Caldas_MG, I want to stay at the Minas Gerais Hotel, excellent hotel, very friendly staff, food, awwww, is to die forrrr, delicious... Excellent breakfast, extreme variety of breads, cakes, juices, yogurts and etc, lunch and dinner very good as well, lovely desserts, not like in some other Hotels in Pocos de Caldas, which only desserts are Doces de Minas (Minas Gerais desserts_all very sweet, like jams and toffees), they have these kind of desserts and more, like mousses, lovely variety...Very organized place, clean, comfortable and very cosy bedrooms... Beautiful outdoor pool and a small indoor pool, medium size gym, games room, children's playground and a beautiful bar(according to my "English one", lol), when I was there they were installing air conditioner in the rooms, so, I believe, now the rooms must all have air conditioner. Oh, and what can I say about the staff? The people from the kitchen, restaurant waiters, specially the waiter Anderson and the manager Mr. Sidney, all of them are very good and attentive to the customers, as I said before, I was travelling with my husband (from England), he loved the Hotel and want to come back and stay there too and my family, my father was using a wheelchair at the time, so, we had to rely on the Hotel staff to help us sometimes, that weren't their obligation, but, they kindly helped at all moments... They don't hesitate to go "the extra mile" for their customers. This Hotel, will always be in my heart, because, I could finally take my husband there to know the lovely Pocos and because, staying there, was the last travel I made with my beloved father... What a remarkable holiday at this remarkable hotel, I can't wait to come back asap...

Date of stay: June 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Cassia H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Minas Gerais, Proprietário at Hotel Minas Gerais, responded to this reviewResponded 22 August 2022
Google Translation

Cara Sra. Cassia,
Muito obrigado pelo incrível feedback e avaliação máxima. Pudemos perceber, pelas menções às acomodações, piscina e atendimento de nossas equipes, que sua estada foi marcante.
Com os melhores cumprimentos.
Equipe Minas Gerais

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 December 2017

The hotel continues to maintain its quality in service. Strong point. This time we stayed the whole family (wife and niece) in a double apartment. Good bed, Good internet link, Excellent breakfast with 4 fruits, 2 juices, lots of variety of cakes and biscuits. And the traditional cheese bread. Omelette and sausage in the sauce. Dinner ten. It has parking. The leisure area the girls took advantage of: saauna, pool and had a chow the night for the senior tour that was in the hotel with music right from the 50s, 60s, 70s and 80s. Anyway while working during the day (someone has to work) the girls took advantage of the hotel and the pleasant city of Poços de Caldas / MG

Room tip: Rooms on Pernambuco Street (front of hotel) tend to be noisy after 7 am.Choose rooms that overlook the pool .
Date of stay: December 2017
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank FERNANDO D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Minas Gerais, Proprietário at Hotel Minas Gerais, responded to this reviewResponded 23 August 2022
Google Translation

Prezado Hóspede,
Muito obrigado por ter compartilhado seu feedback.
Cordialmente,
Equipe Minas Gerais

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 December 2016

I stayed for the second time and the quality still good. Attentive staff from the reception, free self parking and the housekeeping staff of the apartments. Clean and comfortable. When choosing to see that the hotel has two types of double rooms one smaller and one larger. Stable internet link. Breakfast is the highlight point as it has varieties of various types of cakes, 4 types of fruit, yogurts, snacks, milk, coffee and scrambled eggs and sausages in the sauce. Very good in Minas Gerais style. Cost Benefit in the rate of lodging as it evaluates that the hotel is in Pernambuco street in the center near everything, two blocks from the thermal baths, public market 5 blocks, cable car 3 blocks, Municipal Park two blocks. Pool and soccer field, fitness room and children's space. The decor after the renovation was very cool I believe from the 40s to 50s. Cozy atmosphere. It is on the corner of Rua Minas Gerais and Pernambuco. If you go up the entire street Minas Gerais is already on the way to Morro do Cristo in the Sierra São Domingos and Fonte dos Amores sights and 4 blocks from the Restaurant Recanto da Tilápia .. but on this we will talk later. Very well located.

Room tip: I prefer the upper floors of the back and facing the pool and the Serra de São Domingos due to the silence
Date of stay: December 2016
  • Trip type: Travelled on business
    • Value
    • Cleanliness
    • Service
Thank FERNANDO D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Minas Gerais, Proprietário at Hotel Minas Gerais, responded to this reviewResponded 23 August 2022
Google Translation

Prezado Hóspede,
Muito obrigado por ter compartilhado seu feedback.
Cordialmente,
Equipe Minas Gerais

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews