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“Friendly attendants”
Review of Hotel Flor Foz

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Hotel Flor Foz
Ranked #20 of 79 Hotels in Foz do Iguacu
Certificate of Excellence
Reviewed 8 July 2014

Nice stay. Excellent location. It is possible to go everywhere by public bus, includind Paraguay and Argentina. You can take the bus just across the street. Supermarket and restaurants nearby. Clean hotel, but no so modern. They offer a free transportation from the airport to the hotel . a reservation is necessary though.

Room Tip: Rooms on the high levels are quieter.
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  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Review collected in partnership with this hotel
Thank Gilcelia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelFlor, Guest Relations Manager at Hotel Flor Foz, responded to this reviewResponded 12 July 2014
Google Translation

Preazada Gilcelia B,
Foi um prazer em tê-la em nosso Hotel agradecemos pelo seu incrível comentário co-relação ao nosso Hotel, nossa equipe fica plenamente gratificada com estes tipos de comentários desenvolvidos, com certeza esse é o caminho que estamos sempre traçando e visando, o nosso sucesso são os comentários deixados aos hóspedes e isso sempre instruímos os mesmos deixarem para que assim possamos acertar os erros e mostrar o nosso serviço de qualidade.
Nossa equipe deseja tudo de bom à Senhora e a sua família.
Atenciosamente,
José Luiz Guimarães.
Departamento Comercial.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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23 - 27 of 845 reviews

Reviewed 29 June 2014 via mobile

The hotel is very nice and well located to visit itaipu dam and iguazu falls. Would highly recommend this hotel. Both attractions are easily accessible from the hotel. Bus stop is right outside the hotel. Don't forget to have a dinner evening at raffain

Stayed: June 2014, travelled with friends
Thank Jayakrishnan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelFlor, Guest Relations Manager at Hotel Flor Foz, responded to this reviewResponded 2 July 2014

Prezado Jayakrishnan H,
Was a big pleasure to have you here in our Hotel, you make good remember about Iguassu Falls, so, your comment was very punctual and amazing, because you show for the next customers how our hotel is already for receive other customer from ther other countries.
I hope to see you here again in other opportunity .
Thank You!
José Luiz Guimarães.
Guest Relations Departament.

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Reviewed 24 June 2014

Well located for Iguacu trip with a bus stop outside for direct bus to Falls.. Friendly helpful staff especially Josep at front desk. Decent facilities. A bit far from Terminal and needs 2 buses to reach Itaipu dam.

  • Stayed: June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Noufel H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelFlor, Guest Relations Manager at Hotel Flor Foz, responded to this reviewResponded 2 July 2014

Mr Noufel H,
Was a big pleasure have you and your friends here with us, for me ( José Luiz), was amazing because you are a good guys and in that area we creat a big relation with our the customers, so, i believe we could have other opportunity to see you here in our Hotel, send a big hug for your friends.
We wish everything good for you and your friends and we hope see your here again !
Thank You!
José Luiz Guimarães.
Guest Relations Departament.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 December 2013 via mobile

Good location on the main street to the falls, close to restaurant, bars and a supermarket.
You can take the bus to go to the falls, across the street for 2.85 reais per person, 30 min ride, crowded depending on the hour.
Clean hotel and rooms but old. Large size fridge and clean bathroom. Breakfast included but not enough tables, depending on the hour you need to wait for a table...
Internet is free but didn't work for 2 days, several guests asked for repair.
BE CAREFUL, they claim to have free transfer from airport to hotel, you need to send your flight info but really make sure they receive it. They never showed up to pick us although we send an email and called twice during the week before our arrival. They claimed the never received the email (which is impossible, I would have receive a return email) so I think they were trying to have us (another family was in the same situation). We were really disappointed. After two claims they propose to offer the transfer from hotel to airport, we accepted (they were on time). During our second claim we were speaking with the front desk man and someone who seemed to be the manager was listening to the conversation instead of trying to help we went hiding behind its desk... Don't know if it was the manager or if he could have make up for that very disappointing situation.

Stayed: December 2013, travelled with family
Thank IaLille
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelFlor, Gerente de relações com clientes at Hotel Flor Foz, responded to this reviewResponded 7 October 2014
Google Translation

Prezado Sr. IaLille,

Agradecemos a preferência e à avaliação.

Ficamos contentes em saber que o senhor ficou satisfeito com nosso hotel.

Quanto aos problemas que ocorrera quanto a internet ou o tamanho da sala do café da manhã, pedimos nossas sinceras desculpas. Também informamos que esses problemas não ocorrem mais.

Quanto ao translado, não recebemos o e-mail com os dados do voo, o que tornou impossível fazermos o transfer in, porém fizemos o transfer out para compensá-lo.

Colocamo-nos à disposição.

Att,
Douglas Renosto.

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Reviewed 20 August 2013 via mobile

Rooms are outdated but clean. Best feature was the breakfast. Taxis and buses easy to get. About 16RS to bus station and 42RS to the falls. We did our laundry here which was 15RS per kg and were grateful for same day return. Staff are friendly, although check that you don't get charged for 'mini bar' items- we got told after a check that we owed 12rs but did not touch a thing. The lady promptly realised her mistake but it wasn't a nice feeling to leave with. Otherwise would have rated hotel higher. It's cheap and decent enough. Go to restaurant bars opposite petrol station for food- Taj and Refrain. Ok prices, good steak!

  • Stayed: August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Ingrid R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelFlor, Gerente de relações com clientes at Hotel Flor Foz, responded to this reviewResponded 8 October 2014
Google Translation

Prezada Srª. Ingrid R,

Agradecemos a preferência e à avaliação.

Ficamos imensamente contentes em saber que atendemos suas expectativas quanto aos nossos serviços.

Lamentamos o mal entendido no check out e pedimos desculpa pelo equívoco.

Passamos por uma reforma geral para tornar ainda maior a satisfação de nossos hóspedes.
Então, lhe convidamos a retornar ao nosso hotel assim que possível para avaliar nossas melhorias.

Também surgiram alguns atrativos novos em nossa cidade e na região, como o Icebar e o Museu de Cera.

Estamos à disposição.

Atenciosamente,
Douglas Renosto.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Flor Foz

Address: Avenida Jorge Schimmelpfeng 597, Foz do Iguacu, State of Parana 85851-110, Brazil
Region: Brazil > State of Parana > Foz do Iguacu
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #20 of 79 Hotels in Foz do Iguacu
Price Range: RM167 - RM412 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Flor Foz 2*
Number of rooms: 30
Reservation Options:
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Also Known As:
Hotel Flor Foz Foz Do Iguacu, Brazil - PR

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