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Savings alert! 36% below average rates

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Savings alert! 10% below average rates

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Reviews (883)
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23 - 28 of 883 reviews
Reviewed 29 June 2014 via mobile

The hotel is very nice and well located to visit itaipu dam and iguazu falls. Would highly recommend this hotel. Both attractions are easily accessible from the hotel. Bus stop is right outside the hotel. Don't forget to have a dinner evening at raffain

Stayed: June 2014, travelled with friends
Thank Jayakrishnan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelFlor, Guest Relations Manager at Hotel Flor Foz, responded to this reviewResponded 2 July 2014

Prezado Jayakrishnan H,
Was a big pleasure to have you here in our Hotel, you make good remember about Iguassu Falls, so, your comment was very punctual and amazing, because you show for the next customers how our hotel is already for receive other customer from ther other countries.
I hope to see you here again in other opportunity .
Thank You!
José Luiz Guimarães.
Guest Relations Departament.

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Reviewed 24 June 2014

Well located for Iguacu trip with a bus stop outside for direct bus to Falls.. Friendly helpful staff especially Josep at front desk. Decent facilities. A bit far from Terminal and needs 2 buses to reach Itaipu dam.

  • Stayed: June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Thank Noufel H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelFlor, Guest Relations Manager at Hotel Flor Foz, responded to this reviewResponded 2 July 2014

Mr Noufel H,
Was a big pleasure have you and your friends here with us, for me ( José Luiz), was amazing because you are a good guys and in that area we creat a big relation with our the customers, so, i believe we could have other opportunity to see you here in our Hotel, send a big hug for your friends.
We wish everything good for you and your friends and we hope see your here again !
Thank You!
José Luiz Guimarães.
Guest Relations Departament.

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Reviewed 31 December 2013 via mobile

Good location on the main street to the falls, close to restaurant, bars and a supermarket.
You can take the bus to go to the falls, across the street for 2.85 reais per person, 30 min ride, crowded depending on the hour.
Clean hotel and rooms but old. Large size fridge and clean bathroom. Breakfast included but not enough tables, depending on the hour you need to wait for a table...
Internet is free but didn't work for 2 days, several guests asked for repair.
BE CAREFUL, they claim to have free transfer from airport to hotel, you need to send your flight info but really make sure they receive it. They never showed up to pick us although we send an email and called twice during the week before our arrival. They claimed the never received the email (which is impossible, I would have receive a return email) so I think they were trying to have us (another family was in the same situation). We were really disappointed. After two claims they propose to offer the transfer from hotel to airport, we accepted (they were on time). During our second claim we were speaking with the front desk man and someone who seemed to be the manager was listening to the conversation instead of trying to help we went hiding behind its desk... Don't know if it was the manager or if he could have make up for that very disappointing situation.

Stayed: December 2013, travelled with family
Thank IaLille
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelFlor, Gerente de relações com clientes at Hotel Flor Foz, responded to this reviewResponded 7 October 2014
Google Translation

Prezado Sr. IaLille,

Agradecemos a preferência e à avaliação.

Ficamos contentes em saber que o senhor ficou satisfeito com nosso hotel.

Quanto aos problemas que ocorrera quanto a internet ou o tamanho da sala do café da manhã, pedimos nossas sinceras desculpas. Também informamos que esses problemas não ocorrem mais.

Quanto ao translado, não recebemos o e-mail com os dados do voo, o que tornou impossível fazermos o transfer in, porém fizemos o transfer out para compensá-lo.

Colocamo-nos à disposição.

Att,
Douglas Renosto.

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Reviewed 20 August 2013 via mobile

Rooms are outdated but clean. Best feature was the breakfast. Taxis and buses easy to get. About 16RS to bus station and 42RS to the falls. We did our laundry here which was 15RS per kg and were grateful for same day return. Staff are friendly, although check that you don't get charged for 'mini bar' items- we got told after a check that we owed 12rs but did not touch a thing. The lady promptly realised her mistake but it wasn't a nice feeling to leave with. Otherwise would have rated hotel higher. It's cheap and decent enough. Go to restaurant bars opposite petrol station for food- Taj and Refrain. Ok prices, good steak!

  • Stayed: August 2013
    • Value
    • Location
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Thank Ingrid R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelFlor, Gerente de relações com clientes at Hotel Flor Foz, responded to this reviewResponded 8 October 2014
Google Translation

Prezada Srª. Ingrid R,

Agradecemos a preferência e à avaliação.

Ficamos imensamente contentes em saber que atendemos suas expectativas quanto aos nossos serviços.

Lamentamos o mal entendido no check out e pedimos desculpa pelo equívoco.

Passamos por uma reforma geral para tornar ainda maior a satisfação de nossos hóspedes.
Então, lhe convidamos a retornar ao nosso hotel assim que possível para avaliar nossas melhorias.

Também surgiram alguns atrativos novos em nossa cidade e na região, como o Icebar e o Museu de Cera.

Estamos à disposição.

Atenciosamente,
Douglas Renosto.

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Reviewed 30 October 2012

The hotel is located in the southern part of Foz do Iguazu, close to several restaurants and bars. The spacious, but simple rooms come with air-con, free WiFi, TV and a large fridge. The rooms are absolutely spotless, the same holds for the bathroom. The rooms are fairly priced, the staff is kind, even though not all speak english well and the breakfast (not included, but only 5$ extra) is really good with fresh fruit juices (the real stuff, no sugary orange crap) and a lot of cakes. The hotel also offers transfers to/from the airport (25$, slightly more than you'd pay for a taxi) and the waterfalls (13$, compared to taxis which charge 20$ for the Brazilian side and 35$ for the Argentinian side).
The only, and sadly very bid disadvantage of this hotel, is the fact it's located on a very noisy street and that the windows don't keep any of that noise out. Since the hotel is close to traffic lights and on a sloped road, the endless cascade of tourist buses will make a huge noise when pulling up, and if they don't, the locals with their preference for idiotically loud music and open car windows, will make up for it. The hotel would easily get a 4* rating if they'd install some sound-proof windows. Perhaps an idea for a future investment. Until then: go to this (otherwise great) hotel only if you have some good earplugs.

  • Stayed: October 2012, travelled solo
    • Value
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1  Thank m1508
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelFlor, Gerente de relações com clientes at Hotel Flor Foz, responded to this reviewResponded 5 October 2014
Google Translation

Prezado Sr. m1508,

Agradecemos a preferência e à avaliação.

Na época em que o senhor veio, nosso café da manhã não estava incluso na diária, porém agora está.
Ainda estávamos reformando o Hotel Flor, então o ponto negativo citado pelo senhor já foi resolvido. A janela dos quartos que ficam de frente para a rua possuem dois vidros grossos, o que faz com que o barulho desapareça ou o torna muito pequeno.

Então, lhe convidamos a retornar ao nosso hotel assim que possível para avaliar nossas melhorias.
Também surgiram alguns atrativos novos em nossa cidade e na região, como o Icebar e o Museu de Cera.

Colocamo-nos à disposição.

Att, Douglas Renosto.

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