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Savings alert! 23% below average rates

The price you found is 23% lower than this hotel's average rate of US$127/night.

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Savings alert! 27% below average rates

The price you found is 27% lower than this hotel's average rate of US$102/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

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Reviews (883)
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1 - 6 of 883 reviews
Reviewed 11 August 2017

The room was very clean and the reception staff were helpful. The location was very good, near bus stops. On the downside, it was noisy, specially without double glazing.
The place is in real need of modernisation. The layout of the building is also not ideal, the only lift is a service lift at the back, it seems to be a residential building that was quickly converted to make more money.
The interior decoration was outdated, we had a number of items that we could not work with, some of the shelves had been roughly cut, DIY painted and DIY put in place. It did not seem a professional job,
We also had trouble with the internet, we raised it but it was not resolved.
The room was cold and the heating was not switched on. It was noisy but we put up with it since we needed to get a living temperature.
The furniture was scarce and not very well thought through. As an example, we had to insist to get a second bedside lamp.
Finally, it was poor value for money, and the photos shown are irreal, when you see the actual rooms.

  • Stayed: July 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank fct1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelFlor, Equipe Hotel Flor at Hotel Flor Foz, responded to this reviewResponded 15 August 2017

Dear guest.
We apreciate your time and will to give us your feedback. It's really important to us being able to keep certain kind of contact in order to receive comments and suggestions on details that can be updated or change.
The only point that the establishment would like to clear it up it's about the photos shown on the reservation site. All of them are photos from the actual hotel, there not one that's not from the establishment.
We whish you some happy vacations.
Att.
Hotel Flor's staff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 September 2016

We booked the hotel through an online booking service over a month in advance. However when we showed up they told us that they were booked out. We did not receive any notification from them that they were booked out, until we arrived off a long 13 hour bus! This is not a good start. They sent us to another hotel which we walked to. However the other hotel (old and run-down) cost us more than we had agreed to pay Hotel Flor and we did not receive any compensation for this. If Hotel Flor had told us in advance that they were booked out then we could have researched a suitable alternative. However they did not give us time to do this as we arrived in their lobby planning to go straight to see the falls.

Stayed: August 2016, travelled as a couple
Thank farrellbl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 September 2016

I read from the evaluations on the web that it was a very good place. But the room was not so good. It seemed quite old comparing with the photos in the web also the breakast was not good. The orange juice seemed added with water, the eggs were orrible.

Stayed: September 2016, travelled with family
Review collected in partnership with this hotel
Thank Benedetta P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelFlor, Gerente de relações com clientes at Hotel Flor Foz, responded to this reviewResponded 22 September 2016

We are really sorry to get knowledge of your experience. But our hotel have been through a renovation not more than 3 years ago. Our breakfast is one of the Strong points in our hotel in comparison with others establishments.
Atte.

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Reviewed 5 July 2016

A fairly basic hotel. The rooms are boring but very clean. Don't miss the GREAT BREAKFAST(that was definitely a highlight!). The reception staff were very warm and friendly. All in all a very positive experience.

  • Stayed: June 2016, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Tombola00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelFlor, RECEPCIONISTA at Hotel Flor Foz, responded to this reviewResponded 8 July 2016

Thanks. Your satisfaction is our objective. See you next time.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 March 2016 via mobile

I had some problems with the wifi sometimes. It disconnected from time to time and the quality was not that good. But the room was ok and the staff was really nice and helped a lot. The Transfer from the airport to the hotel worked without any problems.

Stayed: March 2016, travelled solo
Thank MoritzJu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelFlor, Equipe Hotel Flor. at Hotel Flor Foz, responded to this reviewResponded 10 April 2017

Dear MoritzJu.

In name of the staff, I thank you for your feedback, it's very important in order to improve our quality as we search to make of your vacation a pleasurable experience.

We wish you the best of luck.

Atte.

Equipe Hotel Flor.

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