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Natsanchez
Bad Neuenahr-Ahrweiler, Germany

Very good 4* hotel

4.0 of 5 bubblesReviewed 31 May 2009
My couple and I spent 5 wonderful days at Suiça and we really enjoyed them. We were delighted with a delicious welcome cocktail while doing the check-in.
Our reservation included breakfast and dinner. Both were great. First quality food and service.
Due to the time of the year we traveled, not all the hotel services were available. For example the pool bar, Disco and pub. Not sure about hte fitness room. Anyway we enjoyed the 2 swimming pools everyday on our return from the excursions.
All the recepcionists were friendly and helpful.
The room was very spacious and clean. The badroom was ok, very clean too but it could have been a bit bigger.
I would definitely come back!
Date of stay: April 2009
Trip type: Travelled as a couple
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SuicaHotel, at Suíça Hotel & Resort, responded to this review
Responded 13 Dec 2014
Dear Ms.

We thank you for your comments and compliments, as they encourage us to continue in the path to better our services every day.

We have made quite a lot of innovations in the hotel, creating new experiences, brand new facilities, and many more in development without affecting our service.

We hope that soon you may return to our city and stay again with us, so you can enjoy all the new facilities that we we’re working on.

Kind Regards,
Natacha Vitcoski
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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10 - 15 of 349 reviews
Reviewed 4 January 2009

The hotel was old and not very comfortable, the rooms were ok but the bathroom was small and not very clean.
The breakfast and dinner was good though.

Date of stay: January 2009
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
2  Thank JulesG_82
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SuicaHotel, Gerente geral at Suica Hotel & Resort, responded to this reviewResponded 3 December 2014

Dear Mrs Jules.

Sorry for not having been able to please you fully.
We have a classic and simple style but not old, is a traditional hotel.
For other hand and taking in account your comments we are remodeling some areas of the hotel mixing the classic and modern style without losing the philosophy nor the name of our hotel.
Our bathrooms, have 8 square meters, we believe that is very well for a standard categories.

Alejandro Padin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 June 2007

Hotel Suica is an old european style hotel, that has a somewhat swiss inspired decor. Rooms are clean and very spacious.
My room had one king bed and one extra single bed near the varanda.
Unfortunatly I left my digital camera on the desk in the room while I left the batteries charging. At night when I got in the room I havent found the camera anymore. Hotel management gave me some excuses but no real reimbursement or any special treat due to this experience. They even said : No other rooms were robbed..... They had the nerve to insinuate that I would report an unreal robbery.
Nice hotel but secure your itens . They have a tiny in safe room that costs about US$ 2.50 a day.

Date of stay: June 2007
  • Trip type: Travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
8  Thank Brazildude
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SuicaHotel, Gerente geral at Suica Hotel & Resort, responded to this reviewResponded 3 December 2014

Dear Mr. Brasildude,

Before nothing we like to apologize for not having answered of this comment on time, having detected that many people not staying in our Hotel, had used this means to perform comprehend.
Is very delicate blaming a theft, more than have happened inside our hotel, we have the obligation to be reported to police and start our insurance, which is something that you did not allow us.
Imagine that here the picture camera is not a valuable item, also our team is total trust and need not get involved in this fact.

Alejandro Padin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2023
Google Translation

Date of stay: July 2023
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 June 2023
Google Translation

Room tip: Não vá! O barato sai caro!
Date of stay: January 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 April 2023
Google Translation

Date of stay: March 2023
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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