Excelente boutique hotel. Not fancy, but tastefully furnished and decorated. The highlight of our experience was the well-trained staff that was always ready to help without being intrusive. The location was also perfect for us. away from the noise crowd but close enough for a stroll at the beach down to the village.
welcoming staff, great location and rooms with great views and quirky design touches. extensive and well prepared breakfasts are included, and the restaurant has a fine dinner menu as well. a good value and a relaxing time, highly recommended!
Very disappointed with this hotel, I will never stay here again. I had a reservation confirmed and upon arrival I was charged an additional $300 for no reason. If I didn’t pay I would be charged $800 to cancel my reservation so I was forced to pay extra. The check in was mostly self serve and the service was terrible. It took nearly 45 minutes to check in. The service here is terrible, they only care about your money and that’s all. They are not friendly AT ALL. The location is terrible and they said it’s also very unsafe. For spending $1100 for one night I am completely unsatisfied, I feel I was ripped off. Do yourself a favour and stay somewhere closer to the city centre, that’s where you want to be, not here. The rooms are also not worth the price you pay, they are very simple and the beds feel very old and uncomfortable. None of the toilets flush even when there is no toilet paper being flushed. The maintenance people had to come to our room several times to unclog the toilet. The breakfast is not that great, the fruits were not ripe and very sour, the juices are very watered down and the hot selections looked terrible. Our complimentary bottle of wine had a mouldy cork as well. Housekeeping kept knocking on our door several times in the morning, well before checkout and waking us up. Nothing in this hotel was enjoyable.
My intention was to go on vacation by myself for a relaxing and peaceful getaway in paradise. I had the intention of literally doing nothing, and just laying by the sun being on the beach and enjoy good food. And I was able to do just that and enjoy every minute of it!
The experience was wonderful in every way!
The room was beautiful with a great view. The entire place was clean. The staff was incredibly attentive and polite. The food was delicious. The drinks were delicious. The atmosphere was really peaceful and relaxing. On two evenings there was live music. The hotel is right on the water so you can go right onto the beach. It really get gives off a feeling of private beach because it wasn’t full of people maybe it’s because I went to November and it’s not summer yet but I would definitely recommend going in November. It was sunny every single day. The days were beautiful there weren’t many people on the beach and so it felt like a private beach just for you , I will definitely be back !!!
Great experience at this hotel. Excellent customer service, clean rooms, delicious breakfast. Had to walk 30 min to the beach at Porto de Galinhas but it was worth it the stay. I will definitely return
Thank you for sharing the points that made a difference in your stay.
It's great to know that your experience at Kembali was positive!
We hope to welcome you again soon.
A big hug!
Lílian Ellen
Armação Group Relationship
