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4 - 9 of 235 reviews
Reviewed 17 July 2014

The owner stole from me, I had to report him to the police for fraud. He sold me a r$ 2000 world cup ticket, took my money, but never gave me the ticket, the refused to refund my money.
The beds are horrible, it's dirty, it does not look like the pictures at all. The breakfast was only good during the world cup, the. If you care at all about how the staff is treated, I've never seen anything worse in my life. Receptionist being beaten on and getting her hair pulled, for asking for better salary. The employes fled as soon as they could. The rooms are small, there is not enough space in them, rooms taking six people with only one socket... Bathrooms with doors with massive holes in them, or windows where everyone passing could see you have a shower. No coffee or tea after breakfast. No female dorms. Horrible kitchen facilities, dirty and badly equipped!!! I had to stay there for nearly six months, as I volunteered in Rio, and it was pre-payed. If it weren't for the awesome people in the reception, I would have moved mountains to get out of the contract with this place!

Room Tip: Private if you can afford it
  • Stayed: July 2014, travelled solo
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5  Thank Therese N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2014

Stayed here when in rio to watch a few world cup games. The common area is nice as is the staff. The rooms, however, are disgustingly dirty. Truly disgusting. I am not complaining about the size of the room but I do expect some basic levels of hygiene. There is filth and dirt along the edges of the walls. It was room that made to want to leave. Never going back ...

  • Stayed: June 2014, travelled solo
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4  Thank 1973vivek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 May 2014

Like many of the last reviewes , this hostel has huge advantages but also huge disadvantages ...
The hostel has a good place, 5 min to metro , 5 min to restaurant , 5 min to supermarket and also really well served by the aiport bus and by taxi .
The hotel has good staff , especially one of the receptionist Sergio that has a good english , that always helpfull and know the whereabout in town to hang-out, doing shopping . It's what we can call a real reception desk that can answer to all questions about Rio.
The hostel has good breakfast , of course , one of the most important thing !!!
there we are , disadvantages :
Cleaning : Do they really clean everyday ??? i would say " i really dont think so ...." one of the most reccurent subject talked by the customers ... You might see them everyday ( actually they wake you up at 10-11 yelling on the room, why you're here resting.. ) but your room does look the same when you come back, dusty and not clean on the floor....
Air conditioning : Pleassse ! Did the manager had slept once in the big dormitory ( full ) for one night during summer with only fan ???? seriously he should be !! It is an hostel that welcome travelers ( people that might not be used to this kind of climatic condition and cannot feel anytime confortable). Most of the hostel in rio does have , why not Art Hostel Rio ?? People prefere to add few reais more but at least have this confort .... ( it will help solving the humidity problem by the way ....)

So actually , you keep the hostel ,you keep the good staff , you get a good control of the cleaning (or change the cleaning lady as you wish ) , all of it with a touch of cold air conditionning and you get the good recipe for a good hostel :)

  • Stayed: March 2014, travelled with friends
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Thank nanizee62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 May 2014

There's no way in a million years I would have enjoyed my time in Rio without the staff there. The staff there, particularly Sergio and Yuri were brilliant. Always looking out for lodgers and doing their best to keep people happy. They always went way and beyond their job to help out and was without doubt the best thing about the hostel.

  • Stayed: August 2013, travelled solo
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Thank George M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 January 2014

The staff of this hostel is really bad. They are always fighting between each other and that makes the vibe of this place really heavy. They never are in the mood to give you information about the city or anything, they dont even have maps of the city! Besides, one of the persons of the staff lost one of my things and he didnt even apologize, instead he was very rude and offensive. Anyway, I think they are better hostels. You will not spend much more money if you decide to stay in Ipanema (wich is really the perfect place to stay in Rio) or maybe Lapa more close of the bars and night life.

  • Stayed: January 2014, travelled solo
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Thank JoseAlbertoCastro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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