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Reviewed 24 August 2016

It is well located at Hortensias avenue (Avenida Hortencias), rooms are large with a king sized bed, a small table and 2 chairs. The bathroom has hot water. And at room an bathroom got both heaters that makes the place warm. The breakfast is continental, with many options and kinds of foods, and there is also some options of lactoese free foods. The hotel employees are very kind and friendly. And the hotel is ver close to the downtown of Gramado.
I stayed at a room in front of the road (Hortensias Avenue), and it wasn't noisy, but the ones at the back of the hotel are more quiet and got a better view.
This month was ver cold there (End of August) and I couldn't use the hot swimming pool.

Room Tip: Choose the rooms in the back of hotel, not at facing the road.
  • Stayed: August 2016, travelled as a couple
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Thank Wang_bsb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2016

Great location in Av. de Hortensias, with spacious rooms and cosy atmosphere. The breakfast buffet is a plus with lactose free options and their staff is always trying to help.
Small hotel with a big attitude.

Special thanks to Nelson for his hospitality

  • Stayed: July 2016, travelled on business
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Thank AVSantos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 August 2013

Just by chance I found this hotel! I had no previous hint or recommendation. I was going to "Serra Gaúcha" to attend its famous "Gramado's Film Festival" and the "recommended" hotels were very expensive. Then came Águas Claras, an amazing surprise! It is, indeed, a very, very basic hotel. No luxury, no decoration, but with a big, big heart! Basic, but very comfortable, extremely clean and with a splendid location at Av das Hortênsias, just a ten minute walk from Gramado's downtown: the Cathedral of St. Peter Apostle, the Palace of Festivals and the "Rua Coberta". Wonderful restaurants are located on both sides of the Avenue, at short distance, including the traditional St. Hubertus! And finally, three remarks: First, Águas Claras has an outstanding staff, a team not seem very easily in Brazil. Young, friendly and efficient clerks will do their best to make your stay an unforgettabke one. Second, but of utmost importance: cleaness - housekeeping staff is fantastic, beautiful and smiling ladies will keep your room spotless. Towels will only be changed upon your request, showing hotel's concern on environmetal issues. And, finally, my third remark: Breakfast! At the very best Brazilian tradition: delicious, generous and prepared with love by Águas Clara's fantastic Chef. Isn't it a hotel with a big heart? Book and enjoy your holidays at this incredible town!

Room Tip: I had a wonderful room on the third floor, just under the bavarian roof. Very charming and comfortable, but I must say I hit the ceiling under the mansards a few times, no big business!
  • Stayed: August 2013, travelled with friends
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Thank LuizDutraNeto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 April 2013

The hotel is good, has a good atmosphere and the employee are very frindly!

The point is the price, around the same in the region, but a lit bit expensive for the things they have... The pool is small, the decoration is simple, well, you can find better hotels for the same or lower price... And, a bad bad thing we discover, it's very noisy, we heard very clear the room next door and above us...

But, it's not bad at all, the rooms are clean and everything look organized... But it's to simple for the city surroundings.

They have a good breakfast either!

  • Stayed: April 2013, travelled with family
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1  Thank Cah-Brasil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2012

Hotel located at 400m from the main street and close to a lot of restaurants. You should book through a travel agent or by internet, otherwise you pay a lot to stay. The hotel is a good choice in a city where the hotels are not cheap. Nice breakfast. Wi-Fi is an extra for U$ 5 a day. Gentle staff, bathroom cleaned daily. You’ll not be disappointed staying at this hotel.

  • Stayed: August 2012, travelled as a couple
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Thank Junnior
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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