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Reviews (1,264)
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3 - 8 of 1,264 reviews
Reviewed 5 July 2016

The place was clean, calm (even full) and the staff was very helpful.
The best time to have breakfast is when it is just opening at 6:00 AM. After 8:00 AM it is almost impossible to have a quiet or relaxing breakfast.
The restaurant is average. There were two waiters really friendly and helpful. That guys served us for two opportunities and we really enjoy the dinners because of their good service.
TIP: There is a (secret) supermarket nearby within walking distance (just across the street, go right and walk to the left side) where you can purchase water and some snacks for emergency.
We probably will go back.

Room Tip: Ask for the main building, not the second after many stairs and some elevators.
  • Stayed: June 2016, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Marcia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2014

The hotel is not in the inner of the city centre, but it was near. I is not a resort, so there are not many other things to do, but all you need is a place with good bed, and good food.

Breakfast was superb! I have just come from the Northeast of Brazil and this was much better.

Rooms were beautiful and brand new. Everything working fine.

  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank RogerKC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jéssica N, Auxiliar de Marketing at Hotel Laghetto Alpenhaus, responded to this reviewResponded 14 October 2014

Dear Roger,

Thank you for sharing your experience at Hotel Alpenhaus with us.

We are happy to know that you enjoyed your stay!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 October 2012

Fiquei neste hotel no período de 12 à 17 de setembro de 2012. Viajamos eu e minhas duas filhas, meus pais, um casal de tios e duas tias, ou seja, eram 4 quartos padronizados e sem reclamações. O atendimento da recepção, restaurante e serviço de quarto são de ótima qualidade. Os quartos são muito limpos e equipados com microondas, o que facilitou minha viagem pois minha filha ainda toma mamadeira. O aquecedor funcionou muito bem e o banheiro muito novo, limpo e organizado e a ducha aquecida.
O café da manhã bem diversificado, só ficou devendo mais culinária local. A piscina coberta ampla e aquecida com uma linda vista, academia bem equipada e o melhor, um spa dentro do hotel, infelizmente não frequentei o spa pois não tive tempo.
Fui andando com minha filha de 11 anos para o centro e achei muito longe, demoramos mais de 30 minutos para chegar à Rua Coberta. Vale deixar explícito que não sou muito fã de caminhada, mas todas as pessoas que conversei afirmaram que eu gastaria apenas 15 minutos. Em um outro dia aventurei-me, novamente, com minhas duas filhas, como a mais nova tem 3 anos vi que havia um lugar que alugava carrinhos e ao questionar à recepção me disseram que o hotel disponibiliza o carrinho, sem custos adicionais. Existe sala de jogos com brinquedos e diversão para as crianças. Enfim, recomendo muito este hotel e com certeza quando for para Gramado ficarei novamente.

I stayed in this hotel in the 12 to 17 September 2012. I traveled and my two daughters, my parents, a couple of uncles and two aunts, four rooms were standardized and without complaints. The attendance of the reception, restaurant and room service are of high quality. The rooms are very clean and equipped with microwaves, which facilitated my trip since my daughter still takes a bottle. The heater worked well and the bathroom very new, clean and organized and heated showers.
Breakfast well diversified, only owed ​​more local cuisine. A heated indoor pool and wide with a beautiful view, well-equipped gym and the best, a spa inside the hotel, unfortunately not attended the spa because I had no time.
I was walking with my 11 year old daughter to the center and found it very far, it took over 30 minutes to reach the Rua Coberta. It is worth noting explicitly that I am not a big fan of walking, but all the people that I talked to said they would spend just 15 minutes. On another day I adventured again, with my two daughters, and the youngest is 3 years old saw that there was a place that rented strollers and ask the front desk told me that the hotel offers the stroller at no additional cost. There is a games room with toys and fun for children. Anyway, I highly recommend this hotel and for sure when I'll be back to Gramado.

  • Stayed: September 2012, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Ligia P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2011

The quality of the hotel rooms and food is excellent, if I have to mention anything wrong about this hotel is that it is a little bit out of the centre but within walking distance. The hotel exsists of two parts and we where in the second part, which means you have to make a long walk to reception and restaurant
|But the breakfast was exceççent the rooms where very clean, the service was perfect and the hotel had a lot of things to offer, Gym, Swimmingpool

  • Stayed: May 2011, travelled as a couple
    • Value
    • Sleep Quality
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1  Thank Garfield62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 May 2010

Really cozy place, and right in front of a beautiful lake. The center is a bit of a walk, so I'd recommend bringing your car - as they offer free parking. Rooms are nice and clean, they've got a heated pool but it's not very pleasant in the winter. Staff is very friendly.

  • Stayed: August 2009, travelled as a couple
    • Value
    • Location
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1  Thank brunapgil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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