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“Great Location”

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Quality Hotel Porto Alegre
Ranked #14 of 80 Hotels in Porto Alegre
Reviewed 12 November 2013

We chose this hotel mostly because of its location. Just in front of "PARCÃO" (park in "Moinhos de Vento" neighbourhood,) and from a walking distance of the Padre Chagas street. The staff is really friendly. The room was very spacious and with a nice view of the park. Altought this facts the hotel is t in need of some renovation. Courtains are in bad shape as well of some of the walls. Bed and linens are not the best ones. Nice Flat TV. The carpet on tle aisles in poor shape.
We got a nice rate, so it was worth it, otherwise it would be overpriced.

Room Tip: The front corner rooms on the "Mostardeiro" street side, have nice view of the Park.
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  • Stayed: November 2013, travelled as a couple
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Thank AUECWB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QualityPortoAlegre, Assistente de operações at Quality Hotel Porto Alegre, responded to this reviewResponded 9 December 2013

I would like to immensely thank your feedback regarding your stay at Quality Porto Alegre. It is always a pleasure to receive positive impressions.

Your comments will be shared with our teams.

Thanks again for letting us know about your experience and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Patricia Grahl
Operations Assistant

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29 - 33 of 1,116 reviews

Reviewed 27 September 2013 via mobile

Spacious room, small bathroom. Sheets had some minor stains (but still...). Nice beds and well equiped. Courtains need replacement.

Nice breakfast with a broad option of fruits, breads and toppings.

Excellent location by a nice city park and close to a shopping mall and dozens of restaurants and pubs.

Nice little gym with 2 treadmills and an elliptical and weights.

  • Stayed: September 2013
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Thank Ash-cwb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QualityPortoAlegre, Assistente de operações at Quality Hotel Porto Alegre, responded to this reviewResponded 9 December 2013
Google Translation

Agradecemos sua estada no Quality Porto Alegre e nos sentimos honrados com seus gentis comentários, que certamente serão compartilhados com a equipe.
A contribuição dos nossos hóspedes é muito importante para que possamos cada vez mais aperfeiçoar nossos serviços e superar as expectativas do nosso cliente.
A sua escolha por hospedar-se conosco nos deixa muito feliz e esperamos revê-lo em breve.


Cordialmente,
Patrícia Grahl
Assistente de Operações

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Reviewed 20 June 2013

Located in from a city park (called Parcão), with are walking distance from bars and restaurants, located in Moinhos de Vento district. Good place to stay, staff could be more attencious in the checkin/checkout, but you get what you pay for. Wireless quality is very poor, forget to work from the hotel room using free wireless. Breakfast area needs improvements.

Room Tip: Ask for room with park view, gives lots of Peace.
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  • Stayed: April 2013, travelled on business
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Thank Simone B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QualityPortoAlegre, Assistente de Operações at Quality Hotel Porto Alegre, responded to this reviewResponded 28 November 2013
Google Translation

Gostaria de agradecer seus comentários referentes á sua hospedagem no Quality Porto Alegre.

Estamos sempre em busca da satisfação total de nossos hóspedes, por isso seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços.

Agradecemos novamente por nos informar sobre sua experiência e esperamos recebe-la em sua próxima visita a Porto Alegre

Cordialmente,
Patrícia Grahl
Assistente de Operações

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Reviewed 3 April 2013

The hotel is in front of a park named as "Parcao". You can arrive at the hotel and go for a walk in the park until approximately 7 PM. Or you can take your breakfest and go for a walk before go to your meeting. The hotel is located in the Moinhos de Ventos, which has lots of restaurants near from the hotel. There is a welcome drink, some rooms have kingsize bed (I love it). The hotel is new, so you will not have any bad suprise. Everything ok.

Room Tip: Ask for the room in front to the park.
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  • Stayed: April 2013, travelled on business
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1  Thank Teresa I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QualityPortoAlegre, Assistente de Operações at Quality Hotel Porto Alegre, responded to this reviewResponded 28 November 2013
Google Translation

Agradecemos sua estada no Quality Porto Alegre e nos sentimos honrados com seus gentis comentários e elogios.
Nossa equipe fica muito gratificada com o compartilhamento de sua satisfação ao hospedar-se conosco.
Nosso principal objetivo é garantir a qualidade do serviço que oferecemos, e ao compartilhar sua opinião conosco e com tantos outros Viajantes ficamos muito felizes e engajados a cada vez mais nos aperfeiçoarmos e superar ainda mais a expectativa do nosso cliente.

Cordialmente,
Patrícia
Assistente de Operações

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Reviewed 20 January 2013

The hotel is well situated and very clean and new rooms.
Although it has very friendly staff, It lacks organization. They lost my reservation made by telephone one month earlier and that I had confirmed on the previous day. When I arrived at the hotel at 1am there was no reservation under my name. Luckily there were still vacancies.
At the checkout they again lost my data in the system and wanted to charge the full value and not the promotional price which I was entitled by my advance booking. My checkout was performed at 5 am so I could catch my flight, however the office to set the correct value of the fare would not open until 8 am. Luckily they returned the extra amount I had paid.
In addition, the hotel has no pool and no other service that justifies the amount charged.

  • Stayed: November 2012, travelled on business
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Thank Ligia_AZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QualityPortoAlegre, Assistente de Operações at Quality Hotel Porto Alegre, responded to this reviewResponded 28 November 2013
Google Translation

Gostaria de agradecer seus comentários referentes á sua hospedagem no Quality Porto Alegre.

Estamos sempre em busca da satisfação total de nossos hóspedes, por isso seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços.
Peço desculpa pelos inconvenientes, ocorridos em sua estadia.

Agradecemos novamente por nos informar sobre sua experiência e esperamos reve-la em sua próxima visita a Porto Alegre.

Cordialmente,
Patrícia Grahl
Assistente de Operações

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quality Hotel Porto Alegre

Address: Rua Comendador Caminha 42, Porto Alegre, State of Rio Grande do Sul 90430-030, Brazil (Formerly Tryp Porto Alegre)
Region: Brazil > State of Rio Grande do Sul > Porto Alegre
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #14 of 80 Hotels in Porto Alegre
Price Range: RM304 - RM599 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Quality Hotel Porto Alegre 3.5*
Number of rooms: 80
Official Description (provided by the hotel):
Set in the district of Moinhos do Vento and 4 miles from Salgado Filho International Airport, this hotel offers spacious rooms with free Wi-Fi. Private parking is available. Rooms at the Quality Hotel Porto Alegre are modern decorated with large windows facing the park or the city. They have flat-screen TVs with cable channels and a large work desk. Ironing facilities and safe are included. Guests at Quality Porto Alegre can use the on site laundry and business facilities. A breakfast buffet is served at the hotel's lounge. A variety of restaurants and are in the area around the hotel. The Porto Alegre Country Club and the city's bus station are within 3 miles of the hotel. ... more   less 
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