After being seated by the hostess. The waitress took almost 10min to come and take my order (with grumpy attitude - a smile and ask the customer 'how are you' makes a huge difference) and the place wasn't even busy (I'm not surprise) and the customer next to me was waiting for the menu for a while. Some of the staff and manager looks bit lost in the restaurant floor. And the worst part, for a coffee house in Brazil the coffee taste horrible. Avoid if possible.
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