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4 - 9 of 1,824 reviews
Reviewed 15 January 2018

Standard hotel considering Brazil, however the reception did not speak english nor had any tourist information available.
The hotel is in centro, which is a "worn out neighbourhood" with shady people around. Be cautious of walking around in some parts of the area.

Breakfast was boring and no options for vegetarians.

Date of stay: December 2017
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank zobi2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Rafael C, Gerente geral at Nobile Hotel Downtown, responded to this reviewResponded 23 February 2018

Dear Zobi,

First I thank you for having made part of your time to answer our research and give us your opinion.
I checked your review. I apologize for the incident and have already taken the necessary steps with the department responsible for this fact not to happen again.
On behalf of the Nobile Downtown team I thank you once again and we hope to soon be able to welcome you again in our endeavor!

Best regards

Rafael Coutinho
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 January 2018 via mobile

I stayed for 2 nights in the Superior Queen room and my initial impressions were quite good. Interesting façade. Smart reception room. The room is quite big, nicely decorated if a bit outdated, the shower is nice with good water pressure, the bed is very comfortable and there are 4 pillows all very comfortable too. Also the room is very quiet with no street noise at all. The WiFi Internet is awesome. Really fast. The only problem was that the air conditioning unit started leaking and I had to call reception. A technician was sent in promptly and I was told I should change rooms. I did and everything was ok after this. The breakfast was just ok. They were renovating an area of the lobby so on the first two days there were only one lift available. The receptionist at check in was not friendly at all. He didn’t inform me of the renovation, didn’t tell me about breakfast times so I had to call reception afterwards to learn about this and about the gym and swimming pool. This is a problem that is endemic in Brazil. Hotel staff is usually unprepared to deal with clients usually is unfriendly and at best polite. Not to mention English is also a problem for them. I think management should train or hire staff better and this would improve this hotel immensely.

Date of stay: January 2018
Trip type: Travelled solo
Thank ps4gamer
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Rafael C, Gerente geral at Nobile Hotel Downtown, responded to this reviewResponded 23 February 2018

Dear Almeida,

First I thank you for having made part of your time to answer our research and give us your opinion.
I checked your review. I apologize for the incident and have already taken the necessary steps with the department responsible for this fact not to happen again.
On behalf of the Nobile Downtown team I thank you once again and we hope to soon be able to welcome you again in our endeavor!

Best regards

Rafael coutinho
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 December 2017

Been staying here for years....not keeping up with the times:

Internet so slow I thought my laptop was broken
A/C leaked almost the whole time...didn't get room very cold
Hot water in shower only in the morning

Nice staff, but probably won't stay here again.

Date of stay: December 2017
  • Trip type: Travelled solo
    • Sleep Quality
    • Rooms
    • Service
Thank RobertoEskondida
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Rafael C, Gerente geral at Nobile Hotel Downtown, responded to this reviewResponded 17 December 2017
Google Translation

Prezado Hospede ,

Obrigado por ter disponibilizado parte do seu tempo para nos dar sua opinião sobre nossos serviços. Ficamos muito felizes com sua avaliação positiva sobre nosso hotel e serviços. Em nome da equipe do Nobile Downtown lhe agradecemos mais uma vez e esperamos em breve poder recebê-lo novamente em nosso empreendimento!

Atenciosamente,

Rafael Coutinho
Gerente Geral

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 October 2017 via mobile

I stayed at Nobile hotel for one day. It is located near Republica square. It is very cheap for a 4 star hotel. Rooms are spacious, clean and have everything you need. Breakfast was good as well. Staff was kind though some of them don't know English which is a must in todays day and age. Location is not bad, but Republica square is pretty unclean and you won't feel safe going out after 9pm by yourself. Metro and other public transport is close. For a short stay this is a very good place

Date of stay: October 2017
Trip type: Travelled solo
Thank Leningrad_Cowboy
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Rafael C, Gerente geral at Nobile Hotel Downtown, responded to this reviewResponded 30 October 2017

Dear Leningrad,

Thank you for making available part of your time to give us your opinion on our services. We are very happy with your positive assessment of our hotel and services. On behalf of the Nobile Downtown team We thank you once again and we will soon be able to greet you again in our venture!

Best regards

Rafael Chowdary
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 March 2017

The Hotel is located in the downtown area of Sao Paulo, the Metro access is hust one block away, the facilities are a little old but well maintenance! The staff is gentle and the breakfast is Good! The room service is good and the food is Ok.
The only bad thing is the Fitness Centre, the Tv does not work and the equipment is very old, they should purchase new ones..

Date of stay: March 2017
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
Thank cocha2006
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Rafael C, Gerente geral at Nobile Hotel Downtown, responded to this reviewResponded 14 May 2017
Google Translation

Prezado Hospede,

Obrigado por ter disponibilizado parte do seu tempo para nos dar sua opinião sobre nossos serviços. Ficamos muito felizes com sua avaliação positiva sobre nosso hotel e serviços. Em nome da equipe do Nobile Downtown lhe agradecemos mais uma vez e esperamos em breve poder recebê-lo novamente em nosso empreendimento!

Atenciosamente,

Rafael Coutinho
Gerente Geral

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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