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Reviews (212)
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All reviewsrooftop terraceno elevatorlight showgreat hotelgreat viewfree parkingtsarevets fortressspacious and comfortable roomcakes and pastriesjuliet balconyperfect place to stayprivate parkingcobbled lanekind personnelexcellent locationfree toiletriesstayed two nights
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Reviewed 19 September 2017

Modern, perfectly located and excellent reception staff all make for a very pleasant stay at this gem of a hotel. Good value for money too. They offer the best possible view of the fortress from the rooftop, even if you aren't lucky enough to have a room with that view. Our room was on the highest floor, facing the cathedral, and that was just as special. There is no elevator, so carrying up the luggage is a bit of a mission, but at least the staircase is wide and it's only maximum 4 floors. Everything is modern, spacious and very clean. There's a bar fridge in the room as well as tea and coffee making facilities, and complimentary toiletries in the large, luxurious bathroom. The only odd thing was that the safe was just standing loose in the wardrobe and there wasn't a luggage stand or rack in the room. The entrance to the road/free parking is not well marked and was difficult to find in peak hour. The poster inside the signboard along the roadside where you have to turn in had slipped down on itself so it was not easy to find on arrival.

I agree with other reviewers that breakfast is not great. The offering is limited and weighted heavily in favour of cakes and pastries and hardly any protein. But you can watch the fortress on the TV that shows a live feed from the front of the building, so there's always a bright side to everything at this lovely hotel! Definitely my favourite hotel in all of Bulgaria.

  • Stayed: July 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank HarveyCapeTown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2017 via mobile

We booked 2 rooms and we were very pleased. The wellcomming and staff were extremely kind and helping us. The rooms were not so big bit lovely and very clean. The breakfast was average. However the balcony has an amazing view. The location is great and I can only recommend the hotel.

Stayed: September 2017, travelled as a couple
Thank Stela A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2017

front is situated in a walking only road, very old/quaint, in the old part of veliko,which is very very nice, full of history, clean, very friendly, the BEST views of the castle if you ask for a front room,others say they have the best, but trust me, they have not..... private parking,and breakfast inc, you can get cheaper but none has this view, worth the tenner for 2 people extra than some others in the area, downside, no lift, booking.com seem to mess with the prices on demand, the bar /mini bar is dear.
pluses, terrace, view, friendliness and willing to please,

Room Tip: ask for the front rooms, watch prices over a few week, go up and down, like most in bulgaria, longer stays can be negotiated cheaper
  • Stayed: August 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Wayne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2017

Pros: Excellent location, walking distance to the fortress, shopping area and restaurants, private parking. Spacious and comfortable room (304), with a great view to the Cathedral`s dome, large modern bathroom, making tea facilities. Outstanding panoramic view of Tsarevets and Trapezista from the roof terrace. Friendly staff.
Cons: A persistent unpleasant odor in the room coming either from the carpet or the air conditioner, lack of a luggage stand in the room, poor quality breakfast.

Stayed: July 2017
Thank Milikas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 July 2017 via mobile

We stayed in room 402, although smaller than the other rooms, had the best view of the fortress. This is very important if you want to see the most amazing light show that tells the history of the 2nd Bulgarian Empire. The room is well appointed, the hotel is modern. The staff are very helpful and welcoming.

The only (and very small) criticisms I have are that the chairs in the room are too large considering the size of the room. There needs to be small table and, although beautiful, the flower pot plant on the balcony needs to be removed as it blocks the view of Tserevets Fort.

Stayed: July 2017, travelled as a couple
Thank Lean47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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