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Reviews (301)
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All reviewscomfortable sitting areaan odd numbered roomquiet sidegold's gymturkey sausagewafflesa marriott rewards memberexcellent roomlight sleepersoccer tournamentshopping and restaurantsconvenient locationoffice parkshort drivewi fifront desk staffhotel is located
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Reviewed 14 September 2017 via mobile

Didn't sleep great, my room was on the side next to the highway and the noise kept me from sleeping well. The bathroom is dated and could use with a make over. The breakfast was good with lots of nice options and some fresh fruit. I would come back, but ask to be on the quite side next time.

Stayed: September 2017, travelled on business
1  Thank Joshua P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandon A, Sales at SpringHill Suites Birmingham Colonnade, responded to this reviewResponded 15 January 2018

Thank you for your review. We look forward to having you again in the future. Next time, please request a quiet side room and we try to get you on the quiet side.

Thanks!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2017 via mobile

Recently stayed here with a large group for a soccer tournament. The front desk staff was friendly and helpful. We had to change rooms due to our room smelling like smoke and they were very nice about it. The rooms were nice and spacious. The AC unit needs some cleaning, but worked well. The hallway on floor 4 was really warm, but thankfully our room stayed cool.
The only negative I really have is the breakfast buffet was really disappointing. There was no fruit aside from a few old bananas, the waffle mix was like water so it didn't cook properly, and the sausage was inedible. The staff did keep it replenished, unfortunately it was just with bad food:( If they could improve the buffet and clean the AC unit in the rooms we would stay again.

Stayed: August 2017, travelled with family
1  Thank bstrong11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandon A, Sales at SpringHill Suites Birmingham Colonnade, responded to this reviewResponded 15 January 2018

Thank you for your review. We look forward to having you again in the future. Our Chief Engineer has been working to fix the HVAC issues. Also, the breakfast has improved.

Thanks!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 August 2017

Overall a good hotel stay but the room we stayed in room 414, and when we got off the elevator we noticed the whole floor was hot. When we went into our room it was stuffy even though the A/C was blowing. The A/C seemed to be having a hard time keeping up with the heat of the room. We also noticed the curtains fell over the A/C unit which was blocking the flow of air. After moving the curtains out of the way we did feel like the room slowly got cooler (over several hours).

However, when I sleep I like to drop the temperature to frigid. I mean so cold Ned Stark will be peaking his head through the door saying "Winter is coming". Potentially so cold a White Walker would feel at home in my hotel room.

That was not the case here as I could not bring the hotel room temp down past 76. So instead of sleeping with the White Walkers I had to sleep next to the dragons.

Otherwise we had a great stay. They have a small but adequate outdoor pool. If the room key lock on the pool gate isn't working simply put your hands through the gate and push back the gate opener.

The hotel is very close to an up-coming great shopping center and a couple exits down from an even better shopping center (The Summit). If you want an awesome burger and if you or a member of your party is vegan and/or gluten free then check out Flip Burger Boutique in the Summit. Absolutely best food ever and for heaven's sake get the Nutella Milkshake. You'll be happy you did.

Hotel Staff - Please work on cooling down the 4th floor and please add better signage of where you turn off of Colonnade Pkwy. We finally found the hotel after driving around the pond a few times. It's tucked behind the Cardiovascular Associates building - follow the signs to patient drop-off and you'll see it past that building.

Room Tip: Not 4th floor - too hot
  • Stayed: August 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Phowell23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandon A, Sales at SpringHill Suites Birmingham Colonnade, responded to this reviewResponded 15 January 2018

Thank you for your review. We look forward to having you again in the future. We will work on improving the 4th floor being hot.

Thanks!!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2017

Stayed two nights. Temperature was preset at a comfortable level upon room entry. Staff were kind and helpful. The breakfast was good with a nice selection of a variety of hot and cold options. Good location with quick access to Interstate 459 and The Summit shopping center. Excellent room price point. I did not use the pool or workout areas. Housekeeping/maintenance was below average (hairs, 2, left in bathroom, dust accumulation, old stains on carpet in room and hallways, small holes in bedding).

  • Stayed: July 2017, travelled on business
    • Sleep Quality
    • Service
1  Thank Darrin E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandon A, Sales at SpringHill Suites Birmingham Colonnade, responded to this reviewResponded 15 January 2018

Thank you for your review. We look forward to having you again in the future.

We have improved in housekeeping and we hope to see you again.

Thanks!!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2017

We stayed at this location while passing through Birmingham and found the staff to be very friendly and helpful. The beds are very comfortable and the room was very clean. We encountered no problems at all with this venue and would definitely stay there again.

  • Stayed: April 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Glenn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandon A, Sales at SpringHill Suites Birmingham Colonnade, responded to this reviewResponded 15 January 2018

Thank you for your review. We look forward to having you again in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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