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Reviews (119)
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All reviewssmall riverdecent hotelideal locationbeautiful sceneryrooms are cleanviewstreambehaviouroperativemountains
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4 - 9 of 119 reviews
Reviewed 21 August 2017 via mobile

The rooms are too little to stay. Bathroom door was broken. Flash was not working properly. In their menu it was written that the restaurant will be closed at 10 pm, so we reached there exactly on 9.30. they are so impolite and just tell us that the restaurant has already closed and they can't arrange anything. It was raining outside and the place was too quiet and calm. So we need to go outside for food in the rain. Very bad experience. Not recommended.

Stayed: August 2017, travelled with family
Thank Debosmita M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Archanaresidency, Front Office Manager at Archana Residency, responded to this reviewResponded 3 weeks ago

Dear sir
Greetings from ARCHANA RESIDENCY MUNNAR !!!!!!
Thank you for sharing your views about your experience at ARCHANA RESIDENCY

Looking at your detailed feedback I regret that you left dissatisfied as it is our endeavour to ensure that every guest leaves as an ambassador of our hotel. In your case, we clearly failed to do so and for that please do accept my sincere apologies .
Neelakurinji..... A blossom in 12 years..... Expected to bloom by mid of August 2018
Would request you to please give us one more time to serve and we would ensure that we leave no stone unturned to ensure you have a memorable stay with us.
Thanks&regards
BINU KK
FRONT OFFICE MANAGER
ARCHANA RESIDENCY MUNNAR
+919495951998,+91/9867347422
contact@archanaresidency.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2017

We stayed with family members of 15 in the month of Jan'17 , location was good mainly because of small river stream passing from the side of the hotel and the market was not that far away .Breakfast Spread was decent . Overall we enjoyed the stay as it was a budget friendly Hotel

  • Stayed: January 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Abhishek B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Archanaresidency, Front Office Manager at Archana Residency, responded to this reviewResponded 3 weeks ago

Dear Mr.ABHISHEK,

Greetings from Archana Residency Munnar !!!!

We have not enough words to be grateful to you for such an amazing review.
Your words make us feel so honored that we had the chance to made you feel that way in your days at Archana Residency Munnar.

We love the fact that you've enjoyed so much this beautiful neighborhood. We agree with you, it has it all!
It was such a pleasure to have you as our guests. You were extremely kind with all of us from the beginning of our communication, also in your days in our company, so we are truly grateful with you for that!
We are also glad to know that Archana Residency have fulfilled your expectations and your wishes, , so please come back as many times with your family, we will be waiting for you to share our HYGGE with you!

Lots of love from this vibrant city,
Thanks&Regards

BINU KK
FRONT OFFICE MANAGER
ARCHANA RESIDENCY MUNNAR
contact@archanaresidency.com
+919495951998,9867347422

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2017

excellent place for stay.good behave from all staff.good dinner and breakfast.good hospitality.assist to guide tour location.but not provide complimentary bottle as per member 3. .mr mathew si nice person

Room Tip: excellent room
  • Stayed: July 2017, travelled with family
    • Value
    • Location
    • Service
Thank jivanshu s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Archanaresidency, Front Office Manager at Archana Residency, responded to this reviewResponded 3 weeks ago

DEAR Mr.JIVANSHU

GREETINGS FROM ARCHANA RESIDENCY MUNNAR!!!!

On behalf of the ARCHANA RESIDENCY MUNNAR family, I would like to thank you for the very positive comments you posted here on TripAdvisor.Your feedback is very valuable to us as we work to be better each and every day. We are pleased that you enjoyed so much of our establishment, and we would be honored to have you return to our hotel in the future. . We also relayed your feedback to the entire team in our hotel , and they are overjoyed about your kind words.

We look forward to be of service to you again on your next visit to Munnar.

Thanks&Regards,
BINU KK
FRONT OFFICE MANAGER
ARCHANA RESIDENCY MUNNAR
contact@archanaresidency.com
+919495951998,+919867347422

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 June 2017

Beautiful Location, Easily accessable. Friendly atmosphere, Really Thankful and happy to make status about my stay in Archana residency with my wife. the rooms were awsome and amazing facilities.Very good service at front offcie and restaurant. really enjoyed the stay. i will suggest to my family and friends the same hotel , the customer service they give makes us satisfied. As we are newly married couple, My brother had reserved a Candle light dinner and it was arranged as surprise to me , Thank you Mr Mathews (Front office ) for the co ordiantion and the help throught our stay. Keep enjoying your customers, Definitely we will visit next year also and will be enjoying your hotel... Stay blessed,
Review from Binto and Flory

Room Tip: Best rooms for stay. , Beautiful Location. serving mind staffs. nearly accesable to the tourist destination.
  • Stayed: June 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank sintojohny288
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Archanaresidency, Front Office Manager at Archana Residency, responded to this reviewResponded 3 weeks ago

Dear sir,

Greetings from Archana residency Munnar!!!!

It was a pleasure to have you as our guest and we appreciate you taking time to share your experience. Our Resort is in proper Munnar town which in Idukki district, major tourist attractions is only around Munnar town. Our resort is easy accessible to all these major attractions.
At Archana Residency it is our endeavor to provide Smart Hospitality offerings to our patrons, we the entire team would welcome back you to our resort to ensure your future stay would be more delightful rating our resort 5/5.
Neelakurinji..... A blossom in 12 years..... Expected to bloom by mid of August 2018 .We invite you to watch the Neelakurinji bloom in August 2018

Thanks& Regards
BINU KK
FRONT OFFICE MANAGER
ARCHANA RESIDENCY MUNNAR
contact@archanaresidency .com
ph.09388960045

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2017

Ideal location. Beautiful scenery. Well built in the banks of river Muthurapuzha. Well mannered and most co-operative staffs right from the Security to the G.M. The food is tasty, hygienic and affordable.

Room Tip: The river view rooms are ideally located where you will have views of both mountains and the river.
  • Stayed: May 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank gpvchandran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Archanaresidency, Front Office Manager at Archana Residency, responded to this reviewResponded 3 weeks ago

Dear sir,

Greetings from Archana Residency Munnar!!!

I want to thank you for taking your time to share your comments. I am really happy to know that you enjoyed a perfect stay and that we exceeded your expectations. I will pass your excellent comments to our executive chef and to all of the staff in the F&B department.

We are honored to receive such comments, since our goal is to make guest feel at home and assist them in any way possible.

We hope to see you again in a near future.

Best regards,

BINU KK
FRONT OFFICE MANAGER
ARCHANA RESIDENCY MUNNAR
contact@archanaresidency.com
+919495951998,+919867347422

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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