This was a really unfortunate experience for me. After traveling through Thailand for over 2 months, this was the worst hotel I stay at.
The receptionist, Nok, was a very insulting and rude person. She should not work in hospitality. She did not let us check in early, and as we understood and wanted to leave our bags with her for another hour before the timing, she kept yelling at us and did not allow us to speak. The photos of the resort are completely inaccurate, it looked beautiful, but in reality there are no pillows set up, no one at the pool bar, the Thai staff sleep on the couches in the lounge area.
Our room was decent, but not as pictured. We rented a little bungalow with a small patio, and Nok (not surprisingly) gave us the most run-down bungalow with plastic chairs in front that were dirty and unappealing. The bathroom was ok for Thai standards. But given our experience with the staff we would never recommend this place to anybody. It was a shame to stay in Koh Phagnan with such a bad experience of B52. There are a LOT of better choices than this place.More
- Free Wifi
- Free Parking