The hotel offers really spectacular views and great villas. But we were very disappointed to find out that we could only "borrow" the beach at the resort next door. And we weren't allowed to use any of the chairs -- a security guard immediately swatted us away. This was a dealbreaker. The food is ridiculously priced. And the customer service is really bad. It's partly because they don't have any staff who can speak English -- which I can live with most of the time because I'm a visitor to their country. But you would think for a hotel at a popular tourist destination, they would have at least one staff member who could communicate wtih guests. NO ONE was able to answer our questions, or help us when we wanted to change our travel dates. In fact, they were pretty rude and basically accused us of ripping them off. It should've been the other way around!
It's not the worst place to stay; but it is pricey, and you might want to check out other hotels. Overall, the entire island is overpriced.More
- Free Wifi
- Breakfast included