Not the best first impression. This hotel is one of those places that looks good on photos but the reality is slightly different. It’s habitable but don’t expect any luxury here.
Make sure you wear flip flops and shorts when you arrive to the hotel using their free boat shuttle service from the port. The longtail boat will drop you off on the beach and you will need to jump out into a shallow water and walk through the beach to the reception. I thought it was quite cool but just a word of advise: don’t wear shoes or trainers when arriving :-)
It wasn’t the warmest welcome and we weren’t impressed about the room we got either. Claustrophobic and in desperate need of a refurb. Stained tiles in bathroom resembled some sort of communal showers on a poor camping site of youth hostel. It was a semi-detached hut and we could hear our neighbours having a normal level conversation - so no privacy here. We travelled in a group of three but the room we got was clearly for two people. We pointed this out to the bell boy and he said that someone will bring another bed shortly. We waited and waited and waited and went back to reception. I complained that we paid for three people but got a room for two. I was told once again to wait and someone will bring another bed. I asked for a bigger room because if they would put another bed in this tiny hut there would be no floor space left whatsoever. The guy in reception told me that there he cannot give a us a bigger room and said quite rudely that we can complain to our travel agent to see if they can find us another hotel if we don’t like it. We left the hotel and went to town; came back after midnight, tired and sleepy and discovered that there is still no extra bed in our room! Not impressed! We were tried and just wanted to sleep, not to argue with the reception once again in the middle of the night. We (three adults) ended up sleeping in one double bed. Not the best night sleep I’ve had! In the morning I complained once again to them, they apologised and finally gave us a room of the right size, that was actually meant for three people and with a nice sea view. Still bit poor inside, especially bathroom just ugly and not exactly clean. And not enough electric sockets so we had to buy an extension to charge all our cameras, phones etc. Also the USB port built into the TV came in handy for charging. Internet is also very poor - takes ages to load one simple email.
Breakfast was actually OK although I wish there was a bigger selection of fruit. There are so many different, cheap fruit available on this island yet this hotel only had watermelon and pineapple.
All the shortcomings of this hotel are compensated by the incredible beauty of Phi Phi Island, emerald crystal clear water and breathtaking views.
I would love to come back here. Not because of this hotel but because of the natural beauty of this island.
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- Also Known As:
- Phi Phi Bayview Hotel Ko Phi Phi Don
- Bay View Hotel