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“Not the best Aryaduta so far”
Review of Aryaduta Pekanbaru

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Aryaduta Pekanbaru
Ranked #20 of 63 Hotels in Pekanbaru
Reviewed 10 June 2016

The hotel location is very strategic, but exactly across the sport center, so a lot of athletes or students stay here. I like the bedroom, but since these athletes cannot keep their mouths shut at night, I am really disappointed, because the sounds were disturbing and I can hear it from inside the bedroom. They also provide bath tub inside, but the water tap did not work well, it kept leaking every time I use it.

Room Tip: city center, strategic, neat
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  • Stayed: May 2016, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank drk1206
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Murlina, Manajer at Aryaduta Pekanbaru, responded to this reviewResponded 23 June 2016

Dear valued Guest,

We would like to thank you and appreciate your comments regarding your stay at Aryaduta Pekanbaru. It is always a pleasure to receive positive feedback with all of the issues you experienced during your last stay with us.

I am going to share your comments with our team and some points you mentioned we put on our attention for further corrective action to have continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope to have another opportunity of providing a better service to you whenever your travels bring you back our way.

Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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18 - 22 of 135 reviews

Reviewed 28 April 2016

Aryaduta is one of the oldest hotel in Pekan Baru with a nice quiet environment.
I stayed here couple of times and I am happy with the service provided. Although there is no shops at walking distance but taxi is always available. Food is average but the hotel itself has some good vibes.
It has a quiet environment. Not a bad place to stay.

  • Stayed: April 2016, travelled on business
    • Value
    • Sleep Quality
    • Service
1  Thank Balan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YosikaHAP, Public Relations Manager at Aryaduta Pekanbaru, responded to this reviewResponded 16 December 2016

Dear Mr.Balan D

Warmest greetings from Aryaduta Pekanbaru

Thank you for choosing our hotel during your visit in Pekanbaru and for taking your time to write this review. I am very pleased to learn that you enjoy your stay with us.
I have the liberty in sharing your kind comments and appreciation to all of our staff members.

We hope to have another opportunity of providing a better service to you whenever your travels bring you back our way.

Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 March 2016

We booked 2 double rooms with twin beds & non smoking. Sad to say they kept on giving all kinds of excuses why they could not accede to our request. It took a while before we got what we wanted. The front desk staff could be more professional. The rooms were clean but the air conditioner in one of the rooms was unsatisfactory. The carpets in the corridors were rather soiled and in need of a refurbishing. The staff friendly & fairly helpful. Breakfast was a buffet spread, nothing great but bread was not of the best quality.

Room Tip: Rooms facing the swimming pool are the best. Other rooms face a busy road.
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  • Stayed: March 2016, travelled with friends
    • Location
    • Cleanliness
    • Service
1  Thank 170mahendran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YosikaHAP, Public Relations Manager at Aryaduta Pekanbaru, responded to this reviewResponded 16 December 2016

Dear valued Guest,

We very much appreciate your comments regarding your stay at the Aryaduta Pekanbaru. It is always a pleasure to receive positive feedback. Guest's privacy always become our first concern.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Please do let me know when you have your travel back to our city.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 March 2016

This is a plain and simple hotel, nothing to shout about. Food is average, service normal. Room decorations are average too. It is not near to any shopping malls or shops and it is quite a distant away from the main part of town.

  • Stayed: July 2015, travelled on business
    • Value
    • Location
    • Service
1  Thank ErnieJurong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YosikaHAP, Public Relations Manager at Aryaduta Pekanbaru, responded to this reviewResponded 16 December 2016

Dear valued Guest,

We would like to thank you and appreciate your comments regarding your stay at Aryaduta Pekanbaru. It is always a pleasure to receive positive feedback with all of the issues you experienced during your last stay with us.

I am going to share your comments with our team and some points you mentioned we put on our attention for further corrective action to have continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope to have another opportunity of providing a better service to you whenever your travels bring you back our way.

Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 February 2016

Easy to get taxi to go to mall areas. Room with pool view was nice. Check-in was quick. Breakfast was okay. Accessible to many ATMs which was so convenient. I would return to this hotel for sure for my next visit to PKU

  • Stayed: February 2016, travelled on business
    • Value
    • Location
    • Service
1  Thank laoryn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YosikaHAP, Public Relations Manager at Aryaduta Pekanbaru, responded to this reviewResponded 16 December 2016

Dear Valued Guest,

Warmest greetings from Aryaduta Pekanbaru

Thank you for choosing our hotel during your visit in Pekanbaru and for taking your time to write this review. I am very pleased to learn that you enjoy your stay with us.
I have the liberty in sharing your kind comments and appreciation to all of our staff members.

We hope to have another opportunity of providing a better service to you whenever your travels bring you back our way.

Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Aryaduta Pekanbaru

Address: Jl. Diponegoro no. 34, Pekanbaru 28116, Indonesia
Region: Indonesia > Sumatra > Riau Province > Pekanbaru
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #20 of 63 Hotels in Pekanbaru
Price Range: RM127 - RM302 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Aryaduta Pekanbaru 4*
Number of rooms: 160
Official Description (provided by the hotel):
Ideally located in the heart of Pekanbaru's Government district, Aryaduta Pekanbaru is located just 15-minutes drive from Sultan Syarif Kasim II Airport. The nine-storey hotel boasts 158 charming rooms and two suites to satisfy the needs of business and leisure travelers. ... more   less 
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